Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is looking for a Quality Assurance Specialist in Austin, Texas. The role involves monitoring customer interactions and providing valuable feedback to improve overall customer experience. Candidates should possess strong analytical skills, a knack for exceptional customer service, and experience in call center environments. The successful applicant will have at least 2-5 years of relevant experience, alongside an Associate’s Degree or equivalent. The position comes with a competitive compensation range of $20.00-$25.00 per hour. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Quality Assurance & Customer Experience Analyst in Austin, TX vacancy
  •  ...provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies, helping its clients...  ...stages in a People First culture. Job Description As a Quality Analyst at TaskUs, you oversee quality and continuous improvement... 
    Suggested
    Seasonal work
    Work from home

    TaskUs

    Austin, TX
    2 days ago
  •  ...Job Summary Summary: The " Quality Analyst " will plan and direct activities concerned...  ...the operation and with external customers and vendors. Responsibilities:...  ...requires a Bachelor's degree or equivalent experience and training. Typically requires a... 
    Suggested
    Temporary work
    Visa sponsorship
    Flexible hours

    FLEX Inc

    Austin, TX
    3 days ago
  • $60k - $135k

     ...this job and more exclusive features. Experience: 5-8 Years. The expected compensation...  ...Employment type: Full-time Job function: Quality Assurance Industries: IT Services and IT...  ...of AI. Get notified about new Quality Analyst jobs in Austin, TX . #J-18808-Ljbffr... 
    Suggested
    Minimum wage
    Full time
    Local area

    Wipro

    Austin, TX
    2 days ago
  • $86.8k - $150.1k

     ...as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome,...  ...The Role The Risk function at eBay works to ensure phenomenal experiences when buyers and sellers come together on the world’s biggest marketplace... 
    Suggested
    Work at office
    Immediate start

    eBay

    Austin, TX
    4 days ago
  • $27 per hour

     ...various digital content platforms. You will identify trends in video and audio quality, making recommendations for improvements based on your findings. The ideal candidate has 2-4 years of experience in digital video or video quality analysis and is fluent in Korean,... 
    Suggested
    Hourly pay

    Welo Data

    Austin, TX
    3 days ago
  •  ...located in Texas seeks a skilled business analyst. In this role, you will gather and...  ...improvements. Ideal candidates will have strong experience with Agile methodologies and hands-on...  ...Azure DevOps and Jira. You'll perform quality assurance, document requirements, and develop... 

    Technoyon India Pvt. Ltd.

    Austin, TX
    5 days ago
  • $60 per hour

     ...Candidates will review AI evaluation tasks, identify inconsistencies, and define expected behaviors for agents. Ideal applicants have experience in policy evaluation or logic puzzles and good communication skills to document findings. Competitive pay of up to $60/hour based... 
    Freelance
    Remote work

    Mind Rift

    Austin, TX
    4 days ago
  •  ...revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America. Join us now...  ...credit constrained and providing an industry-leading customer experience. What’s in it for you: Ground Floor opportunity with EZCORP, a... 
    Temporary work

    EZCORP

    Austin, TX
    3 days ago
  • DiaSorin in Austin, Texas, is seeking a Quality Control Associate I to perform QC test procedures and ensure product compliance with...  ...Associate's Degree in a technical field or 3 years of related experience, along with 2 years of relevant work experience. Join us in making... 
    Work experience placement

    DiaSorin

    Austin, TX
    4 days ago
  •  ...revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.Join us now...  ...credit constrained and providing an industry-leading customer experience.What’s in it for you:Ground Floor opportunity with EZCORP, a company... 
    Temporary work
    Fixed term contract

    EZCORP Services, Inc.

    Austin, TX
    4 days ago
  • Sonara Inc. is seeking a Quality Assurance Analyst in Austin, Texas. The role entails assessing the quality of customer service provided by call center employees. You will monitor...  ...and at least 3 years of call center experience, with a bachelor's degree preferred. Familiarity... 

    SONARA

    Austin, TX
    3 days ago
  •  ...Human Services in Austin seeks a Systems Analyst IV to execute manual and automated...  ...teams to ensure compliance and software quality. This hybrid role requires a minimum of...  ...years of System Analyst or Business Analyst experience, deep knowledge in SQL, and familiarity... 

    Texas Health and Human Services

    Austin, TX
    4 days ago
  • A growing system integrator is seeking a Customer Experience Analyst in Austin, TX, to enhance client operations through data analysis and insights. Candidates must be fluent in French or German and possess strong analytical, communication, and presentation skills. The... 

    PTP Inc.

    Austin, TX
    3 days ago
  • ViaPlus by VINCI Highways in Austin, Texas is seeking a Quality Assurance Analyst to evaluate call center performance. The candidate will monitor...  ...a Bachelor's degree and at least 3 years of call center experience. Candidates should be organized and capable of working... 

    ViaPlus by VINCI Highways

    Austin, TX
    4 days ago
  • $14 - $17 per hour

     ...Community) 1 Job Available - Quality Assurance Team, Austin, Texas Job ID:...  ...Position Title: QA Analyst (Temp) Studio/Department: DC...  ...functionality Advocate for the player experience by giving qualitative...  ...is improved and ready for customers. Culture Innovative Ownership... 
    Hourly pay
    Temporary work
    Local area
    Worldwide
    Night shift

    Daybreak Game Company LLC

    Austin, TX
    2 days ago
  •  ...Description Job Description SUMMARY The Quality Assurance (QA) Analyst is responsible for assessing the...  ...deal with existing and potential customers. The QA Analyst will listen to and...  ...punctuation, and professionalism. Experience performing quality audits.... 

    ViaPlus by VINCI Highways

    Austin, TX
    4 days ago
  • $38 per hour

     ...experienced, detail-oriented professionals to join our team as Data Quality Analysts. This role sits at the center of execution and quality —...  ...university degree (Bachelor’s or higher). ~2–4 years of experience in data annotation, content quality, QA, or related fields... 
    Full time
    Contract work
    Remote work
    Visa sponsorship

    Welo Data

    Austin, TX
    11 days ago
  • $38 per hour

     ...experienced, detail-oriented professionals to join our team as Data Quality Analysts. This role sits at the center of execution and quality —...  ...university degree (Bachelor’s or higher). ~2–4 years of experience in data annotation, content quality, QA, or related fields... 
    Full time
    Contract work
    Remote work
    Visa sponsorship

    Welocalize

    Austin, TX
    4 days ago
  • $38 per hour

    Job Description Job Description What if your language expertise could help improve the speech and voice AI systems used by millions of people worldwide? WHAT YOU’LL DO • Execute Data labelling and annotation tasks across speech and voice datasets. • Work with...
    Hourly pay
    Full time
    Local area
    Worldwide
    Visa sponsorship

    Welocalize

    Austin, TX
    28 days ago
  • $60k

     ...mission success for our customers. Joining Maximus means...  ...is remote. The Risk, Quality, and Performance Analyst serves as the Risk, Quality...  ...transparency. Conduct quality assurance reviews of operational...  ...field. ~5+ years of experience in quality assurance,... 
    Contract work
    Remote work

    MAXIMUS

    Austin, TX
    4 days ago
  •  ...seeking a Business Intelligence Analyst to serve as the lead Data...  ...The Ideal candidate would have experience in the following: Strategic...  ...(CRM, marketing engagement, customer feedback, pipeline) and turn...  ...adoption of tools, improves data quality, and pushes DPR to be more... 

    Dormont Manufacturing Co

    Austin, TX
    3 days ago
  • TaskUs is looking for a Quality Analyst in Austin, Texas to oversee quality and continuous improvement for customer interactions. You'll audit calls, coach teammates, and report...  ...have at least 1 year of quality analysis experience, basic skills in Excel or Google Sheets,... 
    Remote job
    Work from home

    TaskUs

    Austin, TX
    2 days ago
  • $75.7k - $112.06k

     ...working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing,...  ...play! Position Overview: The Senior QA Analyst has in-depth QA, technical and project expertise, and has full ownership of quality across designated game areas or SKUs.... 
    Full time
    Local area

    Zynga

    Austin, TX
    1 day ago
  •  ...contacts/paper cases; independently determine functions requiring additional reviews; and forwards those recommendations to the Quality Assurance, Compliance Program Manager, or PAS. Reviews work processes, programs, studies of workflow, etc. in order to achieve the... 

    Internal Revenue Service

    Austin, TX
    5 days ago
  • Overview We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external...  ...This role is crucial in leading the transformation of the customer search experience leveraging advanced search technologies to improve product... 

    Insight Global

    Austin, TX
    2 days ago
  • $75k - $85k

    Job Title QA Analyst - Financial Calculations Overview The QA Analyst - Financial Calculations is a hands‑on role dedicated to ensuring...  ...accounts, contribution rules, and tax implications. Experience writing clear, detailed test cases and validating data across... 
    Full time
    Work at office
    Visa sponsorship

    AssetMark

    Austin, TX
    2 days ago
  • AssetMark is seeking a QA Analyst - Financial Calculations to ensure the accuracy of complex financial calculations for our software...  ...have a Bachelor’s Degree in a relevant field and 3-5 years of experience in financial services or accounting. A collaborative approach... 

    AssetMark

    Austin, TX
    2 days ago
  • $5,098.66 - $6,701.75 per month

     ...Title: PeopleSoft Financials QA Analyst Job Title: Systems Analyst...  ...Financials (CAPPS Fin) Quality Assurance Analyst (Systems Analyst IV)...  ...production environment, maintaining customer critical applications in a...  ...Analyst or Business Analyst experience Experience working with an... 
    Full time
    Temporary work
    Part time
    Work at office
    Remote work
    Shift work

    Texas Health and Human Services

    Austin, TX
    4 days ago
  •  ...About Us: ~ Customer Experience Analyst – REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX)...  ...with our team. Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and generative... 
    Full time
    Remote work

    PTP

    Austin, TX
    17 days ago
  • Americas Reseller Operations-Business Analyst Manager Austin, Texas, United States Operations and Supply Chain Imagine what you...  ...have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and... 

    Apple

    Austin, TX
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Quality Assurance & Customer Experience Analyst. Be the first to apply!