Quality Assurance & Customer Experience Analyst
$20 - $25 per hourASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is looking for a Quality Assurance Specialist in Austin, Texas. The role involves monitoring customer interactions and providing valuable feedback to improve overall customer experience. Candidates should possess strong analytical skills, a knack for exceptional customer service, and experience in call center environments. The successful applicant will have at least 2-5 years of relevant experience, alongside an Associate’s Degree or equivalent. The position comes with a competitive compensation range of $20.00-$25.00 per hour. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
- ...provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies, helping its clients... ...stages in a People First culture. Job Description As a Quality Analyst at TaskUs, you oversee quality and continuous improvement...SuggestedSeasonal workWork from home
- ...Job Summary Summary: The " Quality Analyst " will plan and direct activities concerned... ...the operation and with external customers and vendors. Responsibilities:... ...requires a Bachelor's degree or equivalent experience and training. Typically requires a...SuggestedTemporary workVisa sponsorshipFlexible hours
$60k - $135k
...this job and more exclusive features. Experience: 5-8 Years. The expected compensation... ...Employment type: Full-time Job function: Quality Assurance Industries: IT Services and IT... ...of AI. Get notified about new Quality Analyst jobs in Austin, TX . #J-18808-Ljbffr...SuggestedMinimum wageFull timeLocal area$86.8k - $150.1k
...as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome,... ...The Role The Risk function at eBay works to ensure phenomenal experiences when buyers and sellers come together on the world’s biggest marketplace...SuggestedWork at officeImmediate start$27 per hour
...various digital content platforms. You will identify trends in video and audio quality, making recommendations for improvements based on your findings. The ideal candidate has 2-4 years of experience in digital video or video quality analysis and is fluent in Korean,...SuggestedHourly pay- ...located in Texas seeks a skilled business analyst. In this role, you will gather and... ...improvements. Ideal candidates will have strong experience with Agile methodologies and hands-on... ...Azure DevOps and Jira. You'll perform quality assurance, document requirements, and develop...
$60 per hour
...Candidates will review AI evaluation tasks, identify inconsistencies, and define expected behaviors for agents. Ideal applicants have experience in policy evaluation or logic puzzles and good communication skills to document findings. Competitive pay of up to $60/hour based...FreelanceRemote work- ...revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America. Join us now... ...credit constrained and providing an industry-leading customer experience. What’s in it for you: Ground Floor opportunity with EZCORP, a...Temporary work
- DiaSorin in Austin, Texas, is seeking a Quality Control Associate I to perform QC test procedures and ensure product compliance with... ...Associate's Degree in a technical field or 3 years of related experience, along with 2 years of relevant work experience. Join us in making...Work experience placement
- ...revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.Join us now... ...credit constrained and providing an industry-leading customer experience.What’s in it for you:Ground Floor opportunity with EZCORP, a company...Temporary workFixed term contract
- Sonara Inc. is seeking a Quality Assurance Analyst in Austin, Texas. The role entails assessing the quality of customer service provided by call center employees. You will monitor... ...and at least 3 years of call center experience, with a bachelor's degree preferred. Familiarity...
- ...Human Services in Austin seeks a Systems Analyst IV to execute manual and automated... ...teams to ensure compliance and software quality. This hybrid role requires a minimum of... ...years of System Analyst or Business Analyst experience, deep knowledge in SQL, and familiarity...
- A growing system integrator is seeking a Customer Experience Analyst in Austin, TX, to enhance client operations through data analysis and insights. Candidates must be fluent in French or German and possess strong analytical, communication, and presentation skills. The...
- ViaPlus by VINCI Highways in Austin, Texas is seeking a Quality Assurance Analyst to evaluate call center performance. The candidate will monitor... ...a Bachelor's degree and at least 3 years of call center experience. Candidates should be organized and capable of working...
$14 - $17 per hour
...Community) 1 Job Available - Quality Assurance Team, Austin, Texas Job ID:... ...Position Title: QA Analyst (Temp) Studio/Department: DC... ...functionality Advocate for the player experience by giving qualitative... ...is improved and ready for customers. Culture Innovative Ownership...Hourly payTemporary workLocal areaWorldwideNight shift- ...Description Job Description SUMMARY The Quality Assurance (QA) Analyst is responsible for assessing the... ...deal with existing and potential customers. The QA Analyst will listen to and... ...punctuation, and professionalism. Experience performing quality audits....
$38 per hour
...experienced, detail-oriented professionals to join our team as Data Quality Analysts. This role sits at the center of execution and quality —... ...university degree (Bachelor’s or higher). ~2–4 years of experience in data annotation, content quality, QA, or related fields...Full timeContract workRemote workVisa sponsorship$38 per hour
...experienced, detail-oriented professionals to join our team as Data Quality Analysts. This role sits at the center of execution and quality —... ...university degree (Bachelor’s or higher). ~2–4 years of experience in data annotation, content quality, QA, or related fields...Full timeContract workRemote workVisa sponsorship$38 per hour
Job Description Job Description What if your language expertise could help improve the speech and voice AI systems used by millions of people worldwide? WHAT YOU’LL DO • Execute Data labelling and annotation tasks across speech and voice datasets. • Work with...Hourly payFull timeLocal areaWorldwideVisa sponsorship$60k
...mission success for our customers. Joining Maximus means... ...is remote. The Risk, Quality, and Performance Analyst serves as the Risk, Quality... ...transparency. Conduct quality assurance reviews of operational... ...field. ~5+ years of experience in quality assurance,...Contract workRemote work- ...seeking a Business Intelligence Analyst to serve as the lead Data... ...The Ideal candidate would have experience in the following: Strategic... ...(CRM, marketing engagement, customer feedback, pipeline) and turn... ...adoption of tools, improves data quality, and pushes DPR to be more...
- TaskUs is looking for a Quality Analyst in Austin, Texas to oversee quality and continuous improvement for customer interactions. You'll audit calls, coach teammates, and report... ...have at least 1 year of quality analysis experience, basic skills in Excel or Google Sheets,...Remote jobWork from home
$75.7k - $112.06k
...working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing,... ...play! Position Overview: The Senior QA Analyst has in-depth QA, technical and project expertise, and has full ownership of quality across designated game areas or SKUs....Full timeLocal area- ...contacts/paper cases; independently determine functions requiring additional reviews; and forwards those recommendations to the Quality Assurance, Compliance Program Manager, or PAS. Reviews work processes, programs, studies of workflow, etc. in order to achieve the...
- Overview We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external... ...This role is crucial in leading the transformation of the customer search experience leveraging advanced search technologies to improve product...
$75k - $85k
Job Title QA Analyst - Financial Calculations Overview The QA Analyst - Financial Calculations is a hands‑on role dedicated to ensuring... ...accounts, contribution rules, and tax implications. Experience writing clear, detailed test cases and validating data across...Full timeWork at officeVisa sponsorship- AssetMark is seeking a QA Analyst - Financial Calculations to ensure the accuracy of complex financial calculations for our software... ...have a Bachelor’s Degree in a relevant field and 3-5 years of experience in financial services or accounting. A collaborative approach...
$5,098.66 - $6,701.75 per month
...Title: PeopleSoft Financials QA Analyst Job Title: Systems Analyst... ...Financials (CAPPS Fin) Quality Assurance Analyst (Systems Analyst IV)... ...production environment, maintaining customer critical applications in a... ...Analyst or Business Analyst experience Experience working with an...Full timeTemporary workPart timeWork at officeRemote workShift work- ...About Us: ~ Customer Experience Analyst – REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX)... ...with our team. Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and generative...Full timeRemote work
- Americas Reseller Operations-Business Analyst Manager Austin, Texas, United States Operations and Supply Chain Imagine what you... ...have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and...
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