Inside Technical Support and Sales Representative

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As the Inside Technical Sales Representative, you will support the profitable sales growth for PPG's Industrial Coatings business onsite at our Springdale, PA R&D facility. You will promote a single sourcing strategy for PPG's Industrial Coatings business by learning and leveraging knowledge in multiple paint/coatings technologies. The primary technologies for proficiency will be liquid, powder, and field applied coatings.

PPG provides full-time sales support for the USCA Architects, AC/PMC Specification Representatives, and PPG Certified Applicators , along with maintaining an inside sales territory with approximately 40 accounts.

PPG offers excellent medical, dental, vision, disability, and life insurance benefits; matching 401k, additional retirement savings, PTO, continuing education and excellent opportunities for personal and professional growth!

Responsibilities:

• Initiate daily phone sales, follow up with architects, base accounts, and/or prospective customers.
• Maintain current base of accounts/projects through appropriate follow-up call and prospecting activities.
• Secure new projects in existing accounts while building your pipeline of opportunities.
• Submit pipeline status reports on sales activities versus plan.
• Team-sell with IC/AC/PMC Field Sales Reps.
• Management of an Inside Sales territory with an average size of $2-3MM.
• Panel request entry and follow up.
• Lead the Account Management for business retention
• Additional elements include:
  • Utilizing your expertise to understand the competitive situation.
  • Follow the market/technical situation.
  • Initiating follow-through actions and respond timely to customer inquiries.
  • Use Microsoft CRM to manage accounts, contacts, leads, and build your pipeline.

#LI-Onsite

Qualifications

• BA/BS business, marketing, a technical degree OR equivalent combination of experience, training, skills, and industry knowledge.
• B2B phone sales experience is required; experience in commercial / industrial sales or ecommerce is preferred.
• Painting/Coating experience is preferred
• Self-motivated, confident, and a high level of interpersonal and verbal communication skills
• Detail oriented and organized to manage complexity
• Thorough knowledge of telephone sales/marketing methods
• Ability to excel in a team environment
• Proficiency in windows-based computer software including Word, Excel, OutLook, PowerPoint, spreadsheets. Experience with a CRM system is preferred.
• Basic accounting knowledge or strong math skills and ability to work from spreadsheets and customer database.

This position is based in Springdale, PA (Pittsburgh area). At this time relocation is not offered for this role. ABOUT US: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference. We are “One PPG” to the world. We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets. We trust our people every day, in every way. We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable. We make it happen. We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly. We run it like we own it. We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities. We do better today than yesterday - everyday. We continuously learn. We develop our people to grow our businesses. PPG Way: PPG vision: We are One PPG: PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email View email address on us.edajobs.com. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process.