Tier 2 IT Support Specialist — End-User Tech Help
DLH Corporation
DLH Corporation is seeking a Technical IT Support Specialist, Associate in Bethesda, Maryland. This role focuses on providing Tier 2 IT support and resolving technical issues for end-users through various channels. The ideal candidate will possess a relevant degree and be comfortable assisting users both remotely and in person. Essential benefits include Medical, Dental, Vision, and a 401(k) Retirement Plan with matching. #J-18808-Ljbffr DLH Corporation
$60k - $65k
DLH is seeking a Technical IT Support Specialist, Associate, to provide Tier 2 IT support in Bethesda, Maryland. The role involves troubleshooting technical issues for end-users, documenting resolutions, and maintaining service quality standards. Candidates should have...Suggested- ...Public Trust ActioNet is seeking a Tier 2 - Desk Side Support - IT Specialist to provide technical and... ...2 desk side and remote support for end-user systems, peripherals, and network connectivity... ...to giving back to our community, helping others, and making the world a...HelpFull timeWork at officeRemote work
- Universal Hospital Services Inc. is seeking an IS Support Tech to configure and install new user devices and troubleshoot hardware and software issues. The ideal candidate will have a Bachelor's degree and 1-3 years of experience in technical support. The position offers...SuggestedWork at office
- ...ActioNet is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical resource supporting IT operations in Washington, DC... ...SCCM and Intune. ~Respond to user trouble tickets and service... ...giving back to our community, helping others, and making the world a...HelpFull timeRemote work
- ...Desktop Tier 2 Technician Technology and Computer-related Rockville, MD •... ...Time/Regular Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart...SuggestedFull timeWork at officeRemote work
$30.53 - $33.65 per hour
...seeking a Technical Service Analyst to deliver high-quality end-user technology support across the organization. This role involves managing... ....65 per hour, making it ideal for those with experience in IT support and strong customer service skills. Become part of...Hourly pay- ...We are a motivated Junior IT Support & Compliance Assistant. This... ...will split your time between helping our team with everyday tech issues and tackling the... ...needed for our upcoming CMMC 2.0 Level 2 (Cybersecurity Maturity... ...to ensure 100% compliance. User Audits: Help run monthly...Help
- NetCov is seeking a Service Desk Specialist II to provide Tier 2 IT support for clients. This full-time position involves resolving hardware, software, and network issues while ensuring an efficient operation of clients’ IT systems. The ideal candidate will have a degree...Full time
$38.46 - $43.59 per hour
...environment. Join our Technology Team as an IT User Support Specialist located in our Washington DC office. We... ...service teams and communicates with end users Proactively interacts with the... ...in seeking innovative ways in which to help others Ability to establish and...HelpHourly payFull timeTemporary workWork at officeLocal areaRemote workFlexible hours$38.46 - $43.59 per hour
...environment. Join our Technology Team as an IT User Support Specialist located in our Washington DC office.... ...service teams and communicates with end users Proactively interacts with the Helpdesk... ...in seeking innovative ways in which to help others Ability to establish and...HelpHourly payFull timeTemporary workWork at officeLocal areaRemote workFlexible hours$90k - $104k
...with Expression to find an IT Administrator (Deskside Support Specialist). See details below.... ...reliable and customer-focused Help Desk Specialists to... ...this role, you will provide Tier II and Tier III IT support... ..., and ensure exceptional end‑user experiences in a classified...HelpFor contractorsWork at officeImmediate start- A cybersecurity and IT service provider in Washington, DC is seeking Information Systems Specialists. The role involves providing expert-level end-user support and technical troubleshooting for desktop, mobile, and enterprise systems. Candidates should have 5-7 years of...
- Position Summary Base-2 Solutions is seeking a TS/SCI-cleared OSINT Platform User Support Specialist 2 to support the DOMEX Technology Platform... ...Community users, helping them search for and retrieve... ...creating user guides and training end users for software platforms....HelpWork at office
- ...problems through discussion with users. Ensures a timely process... .... Supervises operation of help desk and serves as focal point... ...customer concerns. Provides support to end users on a variety of issues.... ...resolution. Provides second-tier support to end users for either...Help
$55.2k - $126k
Phase2 Technology in Arlington, Virginia, is seeking a motivated individual for a Tier 1 customer support role within the Global Defense Sector. You will engage directly with over 100,000 users, providing essential support to ensure mission operations run smoothly. The...- ...building a pipeline of IT support professionals to support... ..., VA. The IT Support Specialist provides technical support... ...systems assistance to users across departments.... ...frontline technical support (Tier 1 and Tier 2) for applications, systems, and end users Troubleshoot and...Contract workLocal area
- ...award winning, and innovative IT team! Jobs are located in... ...Technician provides Tier 2 and 3 on-site and remote supports for computer workstations,... ...current site configuration and user requirements. Analyzes existing... ...or initiatives. Support end-user connectivity needs. Great...Work at officeImmediate startRemote workShift work
$55k - $65k
...? Enjoy solving weird tech puzzles, helping people, and staying calm... ...clients is hiring a Mac Support Specialist to join their internal IT team in McLean, VA. Note... ...support for Mac users You'll spend significant... ...resources Train and support end users on Apple...HelpFull timeTemporary workRemote workMonday to FridayFlexible hours$65k - $90k
...Careerscape is supporting a client opening for... ...Remote Entry-Level IT Support Specialist. This role focuses on supporting users, troubleshooting technical... ...systems, and helping ensure smooth day-... ...teams and end users to provide technical... ...preferred ~0–2 years of experience...HelpFull timeWork at officeRemote work- ROCS Grad Staffing is looking for an IT Help Desk Specialist in Arlington, Virginia. This role focuses on providing technical support, managing user accounts, and assisting with IT infrastructure projects. The ideal candidate should have strong troubleshooting and customer...Help
- Systems Administrator (Tier 2 Support - ServiceNow) Washington, DC Are you... ...leveraging ServiceNow for IT service management (ITSM). The... ...security policies. Provide user training and support on ServiceNow... ...development plan focuses on helping our team members at every...Help
- ...relationships with supportive supervisors... ...will help drive adoption... ...across a diverse user base by focusing... ...centers. Provide Tier 3 operations... ...with other Tier 2 and Tier 3... ...software, and IT Service Management... ...for front-end and back-end systems... .... We"re the tech company...HelpLocal areaImmediate startRemote work
$29.69 per hour
...Contribute The Technology Support Specialist (TSS) is a... ...for delivering end-to-end support to... ...requests, including user/group access to... ...offer advice and help to peers on... ...timely manner. (20%) IT Service Management... ...of Experience 2+ years experience with Tier 1 Help Desk roles...HelpHourly payFixed term contractWork at officeFlexible hoursShift workAfternoon shift- ...User Support Specialist Location: Bethesda, MD Category: Intel Travel Required: No Remote Type... ...intelligence instructor that is driven to 1) help others, 2) develop tradecraft, 3) solve... ...with creating user guides and training end users for software platforms. The ability...HelpTemporary workWork experience placementWork at officeImmediate startRemote work
- ...Geographic Society in Washington, DC, seeks a Technology Support Specialist to deliver comprehensive support to customers, handling... ...have a Bachelor's degree or equivalent experience with 2+ years in a Tier 1 Help Desk role and strong knowledge of Microsoft and Apple operating...HelpWeekend workAfternoon shift
- ...States Agency for Global Media (USAGM) is seeking an IT Specialist (Customer Support) to provide advanced technical support for digital... ...mission-critical systems and delivering Tier I and Tier II support to users. Key responsibilities include troubleshooting complex...
$25.7 - $35.7 per hour
The Computer User Support Specialist position involves providing technical support to end users for PC, server, and hardware issues. Responsibilities include troubleshooting problems, training users, and maintaining system performance. Qualifications include an Associate...Hourly pay$53k - $108k
Phase2 Technology is seeking an IT Support professional to aid the Army by delivering crucial technical services. This role involves troubleshooting... ...timely support for warfighters. Candidates must have at least 2 years of relevant experience and possess TS/SCI clearance. This...$70k - $110k
...Columbia, United States About the job IT Support Specialist Contractor IT Support Specialist... ...will deliver comprehensive technical and help desk support to a diverse, global workforce... ..., and optimizing IT operations for end-users and engineering teams. Key Responsibilities...HelpFull timeFor contractorsRemote workWorldwideRelocation packageFlexible hoursShift work$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a... ...enterprise systems that cannot be resolved by Tier 1 staff. Lead advanced troubleshooting... ...support organization. Manage advanced user configurations and access controls...HelpFull timeCurrently hiringRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 2 IT Support Specialist — End-User Tech Help. Be the first to apply!
- IT technician Bethesda, MD
- computer operator Bethesda, MD
- IT specialist Bethesda, MD
- computer network support specialist Bethesda, MD
- operations support agent Bethesda, MD
- laboratory support specialist Bethesda, MD
- mission support specialist Bethesda, MD
- information technology support specialist Bethesda, MD
- support associate Bethesda, MD
- program support specialist Bethesda, MD


