SFDC - Field Service Solution Architects

Effective immediately Intuitive Surgical does not allow submission of candidates from the below locations.

• Alabama
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Here's a role I need help with:

SFDC - Field Service Solution Architects (Strong Flows) ISIJP00010728

Duration: 8 months


Contract/possibility for conversions: Yes


Onsite/Hybrid/Remote: Hybrid in Sunnyvale, CA


Only Locals/Nonlocals can be submitted: only locals


Mode of interview: Video call


No of rounds of interview: 2


Notes


Locations: Sunnyvale, CA (3 Days Onsite)


Interview Process: 2 Round of Interviews (Zoom)

• Project is currently in testing phase
• Looking for candidates with extensive field service implementation experience , proficiency in developing and debugging flows, and a preference for local candidates.
• The role involves working closely with vendors and DL standards architects, and the candidate should be able to start immediately with minimal training.
• Certification in field service is preferred, but not mandatory.
• Looking for somebody who understands the field service really well, experience working in field service real field service implementations, at least one approved Field Service Implementation.
• Candidate should be good at hands on field service implementation.
• Not looking for a pro developer but looking for somebody who's really good at developing flows and debugging flows.

Top Skills: SFDC - Field Service and Flows


Primary Function of Position

• This position primary role is to work closely with the larger Customer Service / Field Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC service-based solutions.

Essential Job Duties

• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
• Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
• Work with existing SFDC Architects to implement SFDC Service functionality.
• Interface on a day-to-day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
• Perform configuration /system changes to meet business requirements as needed.
• Ensure proper level of testing and documentation is completed for all work.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
• Review and contribute to design document, configuration documents and functional specifications.
• Conduct unit and Integration testing and regression testing.
• Support ISI's production processes and all associated business systems functions.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Drive change management process and ensure schedule adherence by collaborating with business, solution architects, cross functional consultants and developers
• Collaborate and provide inputs to the development team during development phase to meet the business needs.
• Conduct QA validations and lead User Acceptance Testing (UAT) tests.
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes.
• Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions.
• Act as Senior Tech Lead and guide & mentor the team members in providing best solutions and do peer review and advice on areas of improvement.

Required Skills and Experience

• Overall 10 years
• Min 3+ years of experience on developing and debugging all types of flows (screen flows, Field service triggered flows, record triggered flows, auto launched flows, sub flows etc) - Coding exercise will be on screen flows to build an UI
• Minimum 5 years of direct hands-on experience with Salesforce platform.
• Minimum 1 project execution on Field Service.
• Min 1 year of Apex experience.
• Strong debugging experience (to solve LIMIT errors like SOQL / CPU exceptions)

Required Education and Training

• Minimum education: Bachelor's or undergraduate degree in Computer Science, Information Systems or equivalent experience

Preferred Skills and Experience

• Strong experience on Field Service and Flows is preferred - Immediate interview will be scheduled