Business Development Representative

Job Description

Job Description

About Professional Assist Corporation

We are a professional membership organization consisting of four associations: Associated Bodywork & Massage Professionals (ABMP), Associated Skin Care Professionals (ASCP), Associated Hair Professionals (AHP), and Associated Nail Professionals (ANP). We help our members, professionals in these four fields, build successful careers and businesses by providing liability insurance coverage, continuing education, industry magazines, business and marketing tools, legislative advocacy, and more. We're dedicated to helping our members build and maintain successful practices, and our business philosophy is summed up by our motto: expectmore.

We have a staff of approximately 60 talented, dedicated employees who collaborate to support our members, as well as a supportive, empowering company culture. We invest in people and resources to produce benefits that meet and exceed individual and professional expectations.

PAC is situated in the foothills west of Golden, Colorado, in the Genesee area. We have a beautiful view of the spectacular Colorado high country. We embrace a hybrid work environment. We work at the office on Tuesdays, Wednesdays, and Thursdays, and we offer employees the option to work from home on Mondays and Fridays.

Position Overview

Professional Assist Corporation ("PAC") is seeking a motivated, relationship-driven Business Development Representative to increase PAC association membership through key business partnerships.

This role is responsible for driving association membership growth by developing relationships with regional beauty and wellness employers and salon suite franchise groups within a targeted portfolio. It combines strategic prospecting, pipeline development, and relationship management through outbound outreach, discovery conversations, and consistent virtual and in-person engagement. The representative builds and manages a healthy sales pipeline, identifies opportunities to expand existing accounts, and represents PAC at national conferences and industry events.

This is a non-exempt, full-time, hourly position. Commission is a core component of the compensation structure, designed to reward performance directly tied to results. This position reports to the Director of Strategic Partnerships and has no direct reports.

About Professional Assist Corporation

We are a professional membership organization consisting of four associations: Associated Bodywork & Massage Professionals (ABMP), Associated Skin Care Professionals (ASCP), Associated Hair Professionals (AHP), and Associated Nail Professionals (ANP). We help our members, professionals in these four fields, build successful careers and businesses by providing liability insurance coverage, continuing education, industry magazines, business and marketing tools, legislative advocacy, and more. We're dedicated to helping our members build and maintain successful practices, and our business philosophy is summed up by our motto: expect more.

We have a staff of approximately 60 talented, dedicated employees who collaborate to support our members, as well as a supportive, empowering company culture. We invest in people and resources to produce benefits that meet and exceed individual and professional expectations.

PAC is situated in the foothills west of Golden, Colorado, in the Genesee area. We have a beautiful view of the spectacular Colorado high country. We embrace a hybrid work environment. We work at the office on Tuesdays, Wednesdays, and Thursdays, and we offer employees the option to work from home on Mondays and Fridays.

Duties and Responsibilities

• Prospect and develop relationships with regional and national salon suite franchise groups and beauty and wellness employers within a targeted account portfolio.
• Identify key organizational lead targets and execute developed sales strategies to join the relevant PAC association(s), including the Group Monthly Payment plan.
• Track performance and health of partner accounts. Analyze, prioritize, and monitor sales activities for reaching company goals.
• Execute outbound outreach via phone, email, and in-person visits to generate new partnerships and reactivate dormant accounts.
• Build and manage a healthy sales pipeline; track progress in Monday.com and report weekly on activity, pipeline health, and member conversions.
• Stay current on all PAC membership benefits and programs to present them accurately and compellingly to target audiences.
• Partner with PAC membership services for new partner onboarding and work cross-departmentally to improve the partner experience
• Communicate sales and marketing opportunities based on feedback from business partners.
• Manage the logistics of collateral production, shipping, and representation at key partner events.
• Represent PAC at national conferences and industry events to generate new leads and strengthen existing relationships (approximately 15% travel, including occasional weekends)

Member Retention Support (All-Staff Initiative)

• As part of a company-wide member retention effort shared across departments, make an estimated 30 expired-member outreach calls per week to help members renew their membership.

Job responsibilities and requirements may be modified at the company's discretion to meet the changing business needs.

Compensation

The competitive compensation range for this full-time, non-exempt position is $31.25 to $33.65 per hour or the equivalent of approximately $65,000-$70,000 per year, plus opportunity for quarterly commissions based on achieving goals, with an expected range of $1,000-$5,000 per quarter.  Additionally, all employees of the company are eligible for an annual discretionary bonus based on company performance.

The pay for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as alignment with internal and external pay equity.

Key Metrics for Success

• Number of business partner organizations in relationship with PAC associations
• Percentage of organizations compliant with PAC eligibility policies
• Total number of PAC members through partner organizations
• Market share of PAC associations within the partner organizations ecosystem
• Number of participants in the Group Monthly Payment plan

Knowledge, Skills, and Abilities

• Minimum two to five years in a sales, business development, or account management role; outbound sales experience strongly preferred.
• Demonstrated track record of meeting or exceeding goals in a commission or quota-bearing role.
• Goal-oriented and analytical. Uses data to make informed decisions.
• Ambitious, persistent, persuasive, and enthusiastically approaches opportunities to upsell.
• Strong attention to detail and highly organized with the ability to manage a large account portfolio and track pipeline activity independently.
• Demonstrated self-starter who can effectively communicate and work in a team environment.
• Aptitude to learn new systems as they relate to association sales management.
• Exhibits impeccable integrity in all aspects of job performance.
• Strong verbal and written communication skills with the ability to build relationships via phone, email, and in person.
• Reflects an appreciation for the professions PAC serves: massage therapy, esthetics, cosmetology, and nail care.
• Proficient in Microsoft Office, particularly Excel.
• Experience with CRMs.

Benefits

• Comprehensive health insurance, including medical, dental, vision, accident, life, and disability options offered.
• Paid time off (PTO) accrues per hour worked; you can earn up to 17 days of PTO in the first year. PTO accruals increase after 2 years of employment (up to 20 days per year) and after 10 years of employment (up to 23 days per year).
• Eight paid standard holidays.
• One paid day to volunteer annually.
• Eligible for a two-week paid sabbatical after 5 years of employment.
• Immediate 401(k) participation with up to 5% company match.
• Inclusive workplace—an Equal Opportunity Employer.
• $400 annual Beauty and Wellness Allowance.

Applicants must be authorized to work for any employer in the United States of America. We are currently unable to sponsor or take over sponsorship of an employment visa, and we are not enrolled in the E-Verify program.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Benefits

• All company employees are eligible for an annual discretionary bonus based on company performance.
• Comprehensive health insurance, including medical, dental, vision, accident, life, and disability options offered.
• Paid time off (PTO) accrues per hour worked; you can earn up to 17 days of PTO in the first year. PTO accruals increase after 2 years of employment (up to 20 days per year) and after 10 years of employment (up to 23 days per year).
• Eight paid standard holidays.
• One paid day to volunteer annually.
• Eligible for a two-week paid sabbatical after 5 years of employment.
• Immediate 401(k) participation with up to 5% company match.
• Inclusive workplace—an Equal Opportunity Employer.
• $400 annual Beauty and Wellness Allowance.

Applicants must be authorized to work for any employer in the United States of America. We are currently unable to sponsor or take over sponsorship of an employment visa, and we are not enrolled in the E-Verify program.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information .

The pay for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as alignment with internal and external pay equity.