Human Resources Specialist

POSITION SUMMARY The Huma Resources Specialist serves as the primary recruiting, staffing, and background investigation lead for Family Services of America. This position owns the full hiring cycle sourcing, screening, interview coordination, offer management, and onboarding handoff and manages the background check investigation process for new and existing staff, contractors, interns, and volunteers. While this role currently provides dedicated support to the Office of Refugee Resettlement (ORR) / Unaccompanied Minors Program to meet urgent staffing needs during active program growth, the position is an agency-wide HR function and its responsibilities are not limited to any single program; the person in this role may be assigned to support recruiting, staffing, and background check needs across any FSA program as directed by the Executive Director. KEY RESPONSIBILITIES Recruiting & Sourcing Manage Full-Cycle Recruiting: own sourcing, screening, interview coordination, and offer management for open staff positions across FSA programs, with current priority focus on ORR program staffing Post and Maintain Job Listings: publish and maintain postings across Gusto Recruiting, iHire, LinkedIn, and Jobcase, ensuring content is current and compliant Source Candidates Proactively: build and maintain a pipeline of qualified candidates for recurring roles agency-wide, including through NCWorks and Regional workforce partnerships Screening & Candidate Management Screen Applicants: review resumes and applications against position requirements and conduct standardized phone screenings Coordinate Interviews: schedule and coordinate interviews with hiring managers and program leadership, preparing candidates and interviewers with necessary materials Maintain the Applicant Tracker: track every candidate's status accurately and in real time, ensuring leadership has visibility into the hiring pipeline at all times Background Check Investigation & Compliance Coordinate Background Check Requests: initiate, document, and track required background check requests and results for all new and existing staff, contractors, interns, and volunteers agency-wide, including Checkr, DAC, OIG, Healthcare Registry, and Sex Offender Registry screenings Conduct Quality Assurance Reviews: review background check submissions to confirm they are complete, accurate, and submitted within required timeframes and deadlines, consistent with ORR and state licensing requirements Track Renewal Requirements: monitor and initiate background investigation updates at the required renewal interval (minimum every five years, or more frequently as required) for all applicable personnel Maintain Background Check Documentation: ensure background check results are filed accurately and completely in each individual's personnel file Onboarding & Employment File Compliance Support Onboarding Handoff: coordinate Gusto documentation, I-9/W-4 collection, and background check initiation for incoming staff, contractors, volunteers, and interns. Maintain Employment File Compliance: ensure new hire documentation meets the Staff Employment File Checklist prior to start date Reporting & Administrative Duties Submit Weekly Hiring Metrics: report pipeline status, time-to-fill, open requisitions, and background check status to leadership on a weekly basis Attend Meetings and Trainings: participate in team meetings, hiring reviews, and required training and professional development activities Perform other duties as assigned by the Executive Director. REQUIRED SKILLS Strong full-cycle recruiting and candidate screening skills Clear and professional written and verbal communication Ability to manage multiple open requisitions and background check cases and prioritize in a fast-paced environment Knowledge of HR compliance, background check processes, and I-9/W-4 onboarding requirements Familiarity with applicant tracking / HRIS systems (Gusto experience a plus) Base technical skills in Microsoft applications, including Excel, Word, and Smartsheet Good project management and organizational skills, with strong attention to detail Collaborative and solution-oriented team approach QUALIFICATIONS High school diploma or equivalent required; associate's or bachelor's degree in human resources, business, or a related field preferred Minimum of three (3) years of employment experience required Prior HR, recruiting, or background check coordination experience required; experience in healthcare, human services, ORR, or nonprofit settings preferred Experience recruiting for refugee resettlement, unaccompanied minors, or similar federally-funded programs preferred Proficiency with case/applicant management documentation systems and Microsoft Office (Excel, Word, Smartsheet) Must successfully pass all required background checks, including NC criminal records check, prior to employment ESSENTIAL FUNCTIONS The following are essential functions of this position, as required under the Americans with Disabilities Act (ADA): Regularly operate a computer and other office productivity equipment for extended periods, including reviewing documents, applications, and background check materials on screen Communicate clearly and effectively, verbally and in writing, with candidates, staff, leadership, and external partners (e.g., background check vendors, workforce agencies) Maintain accurate, organized records and meet recurring deadlines across multiple concurrent hiring and background check cases Exercise sound judgment and discretion in handling confidential candidate, employee, and background check information Sit or stand for extended periods in an office setting; occasional local travel between FSA offices or to community events, interviews, or job fairs as needed Consistently and reliably report to work as scheduled, given the time-sensitive nature of hiring and compliance deadlines Employment Type: Full Time Salary: $46,000 - $48,000 Annual Bonus/Commission: No