Splunk Product Manager - GTM

Role Description

The application window is expected to close on: 08/31/2026. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a remote position that can be worked from any location within the U.S.

The Strategic Product Engagement Team is a Splunk force multiplier to drive durable Splunk and Cisco cross-portfolio growth over time. We are building an enterprise product-led growth and retention capability that converts product usage telemetry, lifecycle data, and customer insight into coordinated, proactive action in Product & Technology and partnering with Customer Experience and Sales.

Your Impact:

• As a Product Manager on the Strategic Product Engagement Team, you will be a primary product-led partner for strategic enterprise accounts globally.
• You will combine telemetry, lifecycle context, customer feedback, and business priorities to cohort customers and identify product-led workstreams to improve customer outcomes.
• You will engage directly with customers, account teams, product managers, engineering leaders, and executives.
• Your ability to translate complex customer needs into clear product requirements, decisions, and action plans will be essential.
• This role is ideal for a product leader who is equally comfortable shaping strategy, working through ambiguity, and driving disciplined execution without direct authority.

• Own the strategic product-led customer engagements.
• Own product-led lifecycle for a portfolio of strategic customers, aligning the level of engagement to customer value and opportunity.
• Actively represent the Splunk product organization to customers and their Splunk go-to-market leaders.
• Be the command and control center to drive product-led outcomes.
• Be the vital connection between Splunk's product and Splunk go-to-market organizations.
• Serve as a trusted product partner in account planning related to product outcomes.
• Use telemetry data and AI summarization to drive product-led customer experience and growth workstreams.
• Translate insight into product action.
• Deeply understand how Splunk is used by your customer and be able to clearly articulate product opportunities and pain points to Product and Engineering partners.
• Measure outcomes and business impact.
• Define and report KPIs tied to product engagement for your customer- usage, health– that informs the product organization of growth opportunities, re-platforming of existing use cases and retention risks.

Qualifications

• Bachelors + 5 years of related experience, or Masters + 3 years related experience, or PhD + 1 year related experience.
• 5+ years of experience in technical product management or technical customer engagement with enterprise customers.

Requirements

• Experience engaging with senior leadership at enterprise customers on technical issues.
• Experience being the trusted product lead to drive technical consensus on a cross functional engineering and go-to-market (sales, and customer success) team supporting complex customers.
• Experience working with large data sets to identify technical blockers.
• Knowledge of Splunk, AppDynamics, or similar platforms to drive system health and performance insights.
• AWS/GCP Cloud Architect, CKA (Certified Kubernetes Administrator), or equivalent SRE/DevOps certifications.

Benefits

• Medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
• 16 days of paid vacation time per full calendar year for non-exempt employees.
• Flexible vacation time off program for exempt employees.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.
• Optional 10 paid days per full calendar year to volunteer.