Total Rewards Manager

About Owner.com Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants–we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you We are excited to hire our first-ever Total Rewards Manager to support our growing team. In this role, you’ll be the engine behind our compensation, benefits, and equity programs — ensuring they run smoothly, stay competitive, and help us attract and retain incredible talent. This person will sit on the People Ops team but will work closely with our Finance and Talent partners. You will oversee day-to-day administration while helping us evolve our programs. Whether it's supporting open enrollment, analyzing compensation data, or helping team members understand their equity grants, you’ll play a key role in shaping how we recognize and reward our team. If you are looking for an opportunity to make a significant impact within a hyper-growth and innovative environment, this is the role for you. This role is 100% remote and can be based anywhere in the United States or Canada. The Impact You Will Have Compensation: Support administration and maintenance of compensation programs including salary structures, merit cycles, and incentive plans. Conduct market benchmarking and compensation analysis to ensure competitive pay practices. Support annual compensation review processes, including salary adjustments, promotions, and budget planning. Maintain job descriptions and job leveling frameworks aligned with compensation structures. Provide data analysis and reporting related to compensation trends and internal equity. Ensure compensation practices comply with internal policies and applicable regulations. Equity Administration: Support the administration of the company’s equity programs. Coordinate equity grant processing, tracking, and reporting with internal stakeholders and external equity management platforms. Maintain accurate records of grants, vesting schedules, exercises, and team member equity holdings. Global Benefits Management: Manage team member benefit programs including but not limited to health, dental, vision, life, retirement plans and wellness initiatives ensuring compliance across statutory regulations. Partner with brokers and vendors to evaluate, renew, and negotiate benefit plans that are competitive to our team and the market. Be the trusted guide for all benefits questions and manage enrollment changes. Coordinate and execute annual open enrollment, including team member communications and system updates. Support benefits audits, reporting, and documentation. Leave Management: Develop thoughtful, compliant leave management processes that support a scaling global organization. Support team members through requests and approvals with care and clarity while in accordance with statutory regulations and company policy. Coordinate with third-party leave administrators and benefits providers to ensure accurate processing and communication. Track and maintain leave records in HRIS systems to ensure accurate reporting, compliance, and payroll coordination. Who you’ll work with People Ops Finance Talent Minimum requirements Minimum of 5 + years of demonstrated experience in total rewards, compensation, or benefits, preferably in a start-up environment and supporting a global workforce. Thrives in a dynamic, fast-paced startup environment with the agility and enthusiasm to adapt quickly, tackle diverse challenges, and contribute effectively to a high-energy team. Proven experience creating and implementing strategies that drive organizational effectiveness. In depth understanding of benefits laws and compliance requirements as it relates the the U.S., Canada, and LATAM. Strong knowledge in HR tech stack and equity administration platforms; preferably Rippling, Remote, and Carta. Excellent analytical, organizational, and problem thinking skills with an acute eye for detail. Excellent communication and interpersonal skills with the ability to influence and collaborate across teams. Pay and benefits This role's estimated base salary range is $145- $155k USD / $145k - $155k CAD, plus a generous pre-IPO equity package. Other benefits include comprehensive health coverage, monthly lifestyle stipend, unlimited/flexible PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond. #J-18808-Ljbffr Owner.com