Server - Pool Restaurant

Server

The Server provides exceptional quality service to our guests. The main responsibility of this role is to serve guests' needs by providing expert knowledge of the food & beverage menu offerings as well as information regarding preparation methods.

What you will do:

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• And More!

What you will bring:

• Previous experience in a server role, preferably in a resort or high-end dining establishment.
• Strong customer service skills and a friendly demeanor.
• Proficiency in both English and Spanish language.
• Excellent communication and interpersonal abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with menus, food items, and beverages, including cocktails and coffee drinks.
• Attention to detail and a commitment to delivering exceptional service.
• Basic knowledge of POS systems and cash handling.
• Understanding of food safety and hygiene practices.

What we offer:

• Competitive salary and a comprehensive benefits package
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for business clothing
• Complimentary employee meals
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.