IT Technician- Microsoft 365 Systems Administrator

IT Technician- Microsoft 365 Systems Administrator Job Status: Full Time Location: Houston, Texas Estimated Work Schedule:7AM to5PM (Monday through Friday, some weekends) SkillBridge Approved Position POSITION SUMMARY: We are seeking an IT Microsoft 365 Systems Administrator who is prepared to support a rapidly growing cloud environment and help modernize our Microsoft 365 and Azure infrastructure. This role provides mid-level support for identity, access, collaboration platforms, email management, device management, cloud security, and tenant governance. You will work closely with the IT Manager and our third-party implementation consultant to helpmaintaina clean, secure, and well-organized tenant that our staff can depend on. Our environment is fast paced,team oriented, and highly collaborative. Everyone plays an important part in keeping our systems running reliably with the highest professionalism.Strong communication, attention to detail, and a willingness to learn new cloud skills are essential. If you enjoy cloud identity, automation, Microsoft 365 administration, and helping improve a cloud-first ecosystem, you will be a great fit here. Position Expectations: We need a Systems Administrator who can confidently support Microsoft 365 services and Azure cloud operations while still being humble enough to ask questions and collaborate with others. This person must be resourceful, able to troubleshoot effectively, prioritize tasks, communicate clearly, and handle situations with patience and professionalism.A strong desireto learn new tools within the Microsoft ecosystem is essential. Your work will contribute directly to tenant security, reliability, and improvingthe userexperience for the entire organization. ESSENTIAL FUNCTIONS Primary responsibility is to liaison with our vendor and manages our Microsoft 365 and Azure cloud tenant, ensuring a secure, reliable, and well-governed environment while supporting users and company platforms. Administer Microsoft 365 services including Entra ID, Intune, Intune MDM, Exchange Online, SharePoint, OneDrive, Teams, and other related cloud platforms. Maintain and enhance our Entra ID identity management program, user groups, security protocols, MFA, zero-trust, and role-based access controls. Assistin building andmaintainingconditional access policies that strengthen identity protection and enforce secure login paths. Support identity governance, including security defaults and identity protection alerts. Assist with Azure app registrations, enterprise application configurations, permissions, and SSO integrations. Monitor all Microsoft licenses used within the tenant and advise whenadditionalare needed to maintain services orseats. Offer professional recommendations and Statements of Work (SOWs) for improvements to existing services, and if changes arerequiredregardinglicense upgrades or downgrades. Troubleshoot Exchange Online mail flow issues, message traces, routing delays, and delivery failures. Assistwith building andmaintaininga structured SharePoint environment including permissions, libraries, versioning, governance, and access auditing. Support Intune device enrollment, Autopilot provisioning, automated deployments, profiles, and platform configurations, compliance rules, device restrictions, and configuration policies that secure all company endpoints. Assistwith application deployment, device assignments, and lifecycle support across Windows and mobile platforms. Support preparation and execution of upcoming email migrations and planned infrastructurechanges. Work closely with the IT Security Engineer on identity threats, password resets, compromised account activity, and external file sharing risks within the Azure tenant. Provide weekly reporting to the IT Manager on Microsoft365health, changes, outages, risks, and operational insights. Create andmaintainall Microsoft 365 and Azure documentation, diagrams, configuration guides, and troubleshooting references. Participate in compliance work involving NIST, CIS, ISO 27001, SOC 2, HIPAA, NERC, NERF, and GDPR. Help ensure company policies and procedures are followed across the cloud environment. Be prepared, if asked, to participate in an on-call rotation. Required Qualifications 3 - 7 years of IT or Microsoft 365 Azure administration experience. Experience administering Microsoft 365 identity, permissions, licensing, integrations, and email management. Experience configuring or supporting Entra ID identity management and MFA. Hands-on experience with Intune migrations, implementation, device management, compliance policies, and configuration profiles. Worked deeply with conditional access, device governance, and cloud security fundamentals. Familiarity or experience withoverallgovernance, risk, and compliance (GRC) documentation processes. Education and Certification Guidance Education can substitute for experience. An associate degree in IT or cybersecurity in combination with IT certifications may replace two or three years of experience. A bachelor’s degree in information systems or information security in combination with IT certifications may replace three or four years of experience. Preferred Qualifications Microsoft Certified: Azure Solutions Architect Expert (AZ-305),Microsoft Certified: Azure Administrator Associate (AZ-104), and Microsoft Certified: Azure Fundamentals (AZ-900), or other equivalent Microsoft certifications related to Azure Experience supporting Azure, Intune, SharePoint, OneDrive, and other portal structures. Experience working with various Windows and Linux server platforms, workstations, and Android and Apple mobile devices through direct support and MDM services. Experience with Azure app integrations and SSO configurations. Understanding ofAzure administrative roles and tenant governance. Basic understanding of support in critical infrastructures, i.e., IT/OTenvironmentsand First Responder emergency priorities. Must Have The applicant must have a validdriver’slicense and current auto insurance. Must live in the Houston area or planning to personally relocate to the city. Benefits Package Medical Dental Vision 401k EQUAL EMPLOYMENT OPPORTUNITY: LifeCycle Power is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran’s status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these non-discriminatory policies. LifeCycle Power has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities. #J-18808-Ljbffr