Workforce Management Data Insights Manager

The North America Workforce Management (WFM) Data Insights Manager is a strategic leader responsible for leveraging UKG Pro Workforce Management data to deliver actionable insights, drive system adoption, ensure compliance, and enable advanced capabilities such as AI-driven analytics and value case realization. This role focuses on optimizing workforce operations across North America through data-driven decision-making and innovative technology enablement. This position is not hybrid/remote and will be located at our Hickley Parkway location in Cleveland, OH Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments. Reporting & Analytics Leadership Own and manage reporting for UKG Pro WFM to monitor adoption, compliance, and operational efficiency across North America. Develop dashboards and insights that inform leadership decisions and support continuous improvement. System Adoption & Enablement Drive WFM adoption by aligning reporting with training and enablement programs. Regularly update adoption metrics and provide actionable insights to maximize utilization. Compliance & Regulatory Oversight Design and implement reporting mechanisms to ensure compliance with labor laws and industry standards across North America. Partner with legal and HR teams to maintain compliance integrity. Value Case Realization Define and track KPIs to measure the business value of WFM initiatives. Quantify ROI for system enhancements and process improvements, presenting results to senior leadership. AI Enablement & Advanced Analytics Collaborate with digital technology teams to integrate AI-driven analytics into WFM reporting and forecasting. Identify opportunities for predictive modeling and automation to improve workforce planning and scheduling. Team Leadership & Development Build and lead a team of analysts and reporting specialists, fostering a culture of collaboration, innovation, and continuous learning. Provide mentorship, performance feedback, and career development opportunities to team members. Ensure team alignment with organizational goals and priorities. FORMAL EDUCATION: Required: Bachelor's Degree from an accredited institution, or in lieu of a degree, 12 years of experience in related fields. 5+ years of experience in data insights, workforce analytics, HR Analytics, or other related roles. Proficiency in data analysis tools such as Excel, SQL, and statistical software (e.g., R, Python) Understanding of HRIS, Time and Attendance systems, and payroll processes. Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status Must be at least eighteen (18) years of age Preferred: Bachelor's Degree focused on Business Administration, Human Resources, Statistics, Data Analytics, or a related field. Experience with workforce management software (e.g., Dayforce, UKG Pro WFM). Project management skills with experience leading process improvement initiatives. Certification in HR Analytics or related fields. #J-18808-Ljbffr The Sherwin-Williams Company