Team Leader

Team Leader - Paris Baguette - New York

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

The Team Leader is responsible for directing other team members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Also this role is responsible for knowing how to prep all beverages, stocking merchandise for the next business day, and operating all machines that the store uses. Our Team Leader is the face of Paris Baguette; they provide friendly, fast, accommodating service to our customers. Our customers can range from grabbing a pastry and coffee in the morning to enjoying a hot sandwich inside our café style bakeries. We take pride in our work and in our products. This includes the responsibility of keeping all spaces inside Paris Baguette clean to working our POS system to enter in customer orders.

Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence

Check quality of all the products for displays and organize rotation of displays for all pastries and desserts

Delegating the duties between crew members on the floor and assigning the duties to be carried out

Checking on the crew to make sure said duties are completed

Enter in the customer's order in the POS and know how to use the POS system in place

Work and thrive in a team-work environment

Adhere to food safety guidelines

Make beverages on the basis and demand during operating business hours and prepare coffee

Always keep all areas of the store clean while operating during business hours

Refill and organize all pasties and beverages on display

Help unload deliveries (up to twice a week)

Handle catering orders

For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays

For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios

At least 1-2 years of food handling/store experience inside a Paris Baguette retail store

High School Diploma/GED or some college, preferred

Current ServSafe certification, ServSafe instructor certificate or ability to become certified, preferred

Positive and passionate attitude

High sense of integrity and ownership

Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us.

Basic math skills (add, subtract, multiply, divide).

Time management, ability to prioritize and follow direction.

Adherence to food safety guidelines.

Able to lift up to 25 lbs.

Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions.

Competitive compensation

Free Cake for your Birthday

Eligible for tips upon completion of training!

Medical, Dental, Vision benefits

401K Retirement Plan

Paid time off, paid Holidays

High Performance Culture