IFI/FCT Client Support Specialist

Health Connect America

Join Our Impactful Team at Health Connect America! Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Come make a difference and grow with us!

Our Brands

Responsibilities

The Client Support Specialist provides community-based services to support children, adolescents, and adults in achieving and maintaining rehabilitative progress. This role focuses on helping individuals with mental health diagnoses build coping skills, improve daily functioning, and increase self-sufficiency. Responsibilities include connecting clients to community resources, developing independent living skills, and supporting long-term stability and recovery.

• Serve as clinical lead for the IFI treatment team, providing supervision and guidance to team members.
• Deliver intensive, in-home and community-based therapeutic services to children, adolescents, and families.
• Implement the Family Centered Treatment (FCT) model with fidelity, including facilitating interventions across all four phases.
• Complete all required documentation, fidelity tools, and participate in ongoing supervision and model reviews.
• Achieve FCT certification and complete all required trainings within established timeframes to maintain program eligibility.

Qualifications

• Bachelor's degree in social work or human services field.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance.
• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
• Additional benefits include:
• Access to a Health Navigator
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan

• Benefits Hub
• Tickets at Work

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.