FOH Manager At Dahlia Kitchen and Bar

Job Description

About Us:
Dahlia Kitchen and Bar is a premier dining destination dedicated to delivering exceptional culinary experiences. With a focus on ambience, precision, and guest satisfaction, we are looking for passionate leaders to join our team. As part of Steel District Restaurant Group, we provide a collaborative, professional environment where hospitality thrives.

Position Summary:
Dahlia is seeking a Front of House Manager who will oversee daily dining operations, ensuring every guest receives unparalleled service. This role requires a poised, professional leader who can inspire staff, uphold our high standards, and contribute to the continued success of our restaurant.

Key Responsibilities:

• Team Leadership: Supervise and support the front-of-house team, including hosts, servers, bartenders, and server assistants. Foster a positive and professional work environment.
• Guest Experience: Deliver exceptional service by ensuring all team members are trained to provide polished, attentive, and personalized service.
• Operational Excellence: Oversee dining room operations, manage reservations, coordinate seating plans, and ensure smooth service flow during shifts.
• Training and Development: Train staff on service standards, menu knowledge, and wine pairings. Conduct regular performance evaluations to support growth and improvement.
• Conflict Resolution: Handle guest concerns and complaints with professionalism and poise, ensuring satisfaction and loyalty.
• Event Coordination: Collaborate with the events team to execute private dining and special occasions with precision.
• Compliance: Ensure adherence to health, safety, and liquor license regulations.
• Inventory Management: Assist with ordering and inventory for front-of-house supplies, such as linens, glassware, and bar stock.

Qualifications:

• Proven experience in a management role in fine dining or luxury hospitality.
• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Knowledge of wine and beverage service; sommelier certification is a plus but not required.
• Ability to lead and motivate a team in a high-pressure environment.
• Familiarity with reservation management and POS systems.
• A passion for hospitality, fine dining, and creating memorable guest experiences.

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• A professional and supportive work environment.
• Opportunities for advancement within Steel District Restaurant Group.