Reservationist

A lot goes into creating a perfect hotel stay, and that begins with the first point of contact: the reservation. We are looking to you make guests feel welcome even before they leave home. As a reservations clerk, you’ll respond to reservations in a friendly and courteous manner and provide prompt service in responding to guest needs. Here are a few tasks you’ll be responsible for daily:

• Provide information to guests about the hotel and local happenings.
• Obtain all pertinent information to complete reservations.
• Answer the telephone and greet prospective guests in a friendly manner.

Where You’ve Been: We’re looking for someone with a high school diploma or equivalent and at least six months of customer service experience. Reservations or front desk experience is a plus, but not required. Most importantly, you’re someone with a friendly, outgoing personality and are able to communicate with guests in a professional and positive manner at all times. When You’re Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Qualifications Skills Behaviors Preferred Dedicated Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic Enthusiastic: Shows intense and eager enjoyment and interest Team Player Team Player: Works well as a member of a group Detail Oriented Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Education Experience Licenses & Certifications Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr PM Hotel Group