Data Operations Analyst

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Team Overview
Join a highly collaborative team responsible for translating business requirements into actionable data solutions for some of the world's leading organizations. Working with large volumes of consumer credit data, you'll partner across teams, solve complex challenges, and gain broad exposure to TransUnion's products, customers, and business operations.

This role reports directly to the Senior Manager of the Customer Engagement division.This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Review, analyze, and translate customer and business requirements into TransUnion terminology and system-ready solutions.
• Act as a liaison between business units, technical teams, and operational partners to support the implementation of custom data fulfillment solutions.
• Analyze data, test results, and program outputs to ensure accuracy, integrity, and alignment with customer business needs throughout the program lifecycle.
• Develop, configure, and execute design concepts, code standards, and test plans to validate batch fulfillment system setup and output.
• Identify, troubleshoot, and resolve processing issues while maintaining accurate documentation and adherence to required standards.
• Collaborate with teams to translate process designs into repeatable system configurations while ensuring compliance with legal, business, and operational rules.
• Maintain accurate, efficient, and timely delivery of programs in a fast-paced environment with competing priorities.
• Participate in identifying cost reduction opportunities, process efficiencies, and quality improvements that support department-level goals.
• Apply knowledge of software development lifecycle principles and quality assurance practices to support program execution and continuous improvement.
• Achieve qualifying scores upon completion of training in proprietary systems and apply that knowledge to support ongoing program delivery.

Required Knowledge and Experiences

• Bachelor's degree preferred, or equivalent hands-on experience, coursework, or knowledge related to data analysis, programming, or batch fulfillment systems.
• 1-3 years of progressive experience in data analysis, programming, batch fulfillment systems, or related hands-on college coursework.
• Ability to analyze moderate to complex data using logic, quantitative reasoning, problem-solving skills, and sound decision-making.
• Working knowledge of legal, compliance, and business rules, with the ability to apply those standards during program execution.
• Strong verbal and written communication skills, with the ability to clearly convey information and collaborate effectively across teams.

Required Technical Skills

• Working knowledge of Unix/Linux operating systems.
• Experience with data manipulation and transformation tools or utilities, such as Ab Initio or Informatica.
• Familiarity with open-source or enterprise scheduling utilities such as Airflow, Control-M, or similar platforms.
• Working knowledge of software development, lifecycle principles and quality assurance practices.
• Ability to troubleshoot processing issues and validate system setup, data output, and test results.

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

• Experience in credit reporting, financial services, direct marketing, or a related industry.
• Ability to operate independently with resourcefulness while identifying opportunities to improve performance and streamline processes.
• Experience managing multiple priorities and delivering high-quality work within deadlines.
• Ability to collaborate effectively in team settings, build consensus, and work across diverse perspectives.
• Interest in learning proprietary systems and applying training to support accurate and timely campaign or program execution.

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well-from day one.

For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax-advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection : We've got your back with company-paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we're here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary View email address on click.appcast.io membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future : Build toward what's next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long-term care insurance to plan confidently.

For You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness : Access 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting View email address on click.appcast.io.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $51,700.00 - $75,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:
Analyst, Implementation Analysis

Company:
TransUnion LLC