General Manager

General Manager – Lead The Fun At Urban Air Adventure Park!Are you passionate about creating unforgettable guest experiences? Urban Air Adventure Park isn't your typical job — and we're not looking for a typical manager. We're looking for an experienced General Manager (GM) with a strategic, people-first mindset to drive the success of our Urban Air Adventure Park by developing talent, elevating guest experiences, and running world-class operations. This is more than a job — it's an opportunity to be a part of something BIG. This is where hospitality meets adrenaline. It's where coaching future leaders matters just as much as driving revenue. And it's where your ability to lead people sets you apart.What You'll DoPeople & Leadership:Hire, coach, train & inspire — from part-time teens to management staffMentor young, first-time employees and develop them into customer service prosSet clear expectations, provide honest feedback, and celebrate successFoster a culture where people love coming to workBe an approachable, visible leader your team trusts and respectsOperations & Guest Experience:Oversee every part of the guest experience — attractions, food & beverage, birthday parties & eventsLead by example in safety, cleanliness, and operational excellenceContinuously raise the bar on park standardsMonitor reviews and respond with a "guests-first" mindsetPartner with vendors to deliver the best products & servicesBusiness & Financial Leadership:Own park financial performance — sales growth, cost control & labor managementAnalyze data & develop smart action plansDrive marketing initiatives & local community partnershipsEnsure inventory, payroll, and scheduling align with business goalsReport directly to ownership with transparency & accountabilityManage vendor relationships – place orders, schedule maintenance, etc.Act like an owner! Jump in, problem solve, bring ideas to the table, and help your team members.Perks of the Job:$60,000 - $70,000 annual salary plus bonus eligibilityMedical, Dental, Vision, and Life Insurance benefits401k with company matchPaid Time Off (PTO)Employee DiscountsLeadership Development & Growth OpportunitiesIf you're ready to jump into an exciting leadership role, we want to hear from you! Apply today and bring your passion to Urban Air Adventure Park!Job RequirementsWhat We're Looking For:Bachelor's Degree Required, preferred degree in Business, Hospitality or related fields.Hospitality or Family Entertainment background (Theme Parks, FECs, Restaurants, Hotels, etc.)10+ years in Senior Management role.3+ years facility operations experience (preferred)Experience managing a large team of 40+ (preferred)CPR & First Aid Certified (preferred)This role requires flexibility —you'll work days, nights, and weekends as needed (because that's when the magic happens!)Outgoing and personable, with excellent verbal and written communication skills.Strong business acumen – financial management, budgeting & reporting.Passion for creating exceptional guest experiences.Ability to handle and resolve conflicts quickly and fairly.