Assistant Property Manager, Multifamily (Affordable)

Assistant Property Manager, Multifamily (Affordable) Summary: The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high-level of service at all times. Assistant Property Managers also build and motivate high performing teams to maximize the performance of the property. Responsibilities Ensuring the smooth running of our community in a fast-paced environment. Assist the Property Manager with overall operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Assist the Property Manager with providing superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. Track and evaluate advertising and all client traffic. Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company. Assist the Property Manager with day-to-day operations of the entire on-site team, ensuring all policies and procedures are followed. Maintain effective on-site staff through interviewing, hiring, and coaching as necessary. Maintain residents’ files in accordance with company standards. Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. Manage and maintain all aspects of overall community budget and finances. Work with leasing staff to ensure leasing/marketing goals are being met. Skills and Competencies Effective communication and customer service skills. Computer literate, including Microsoft Office Suite and internet navigation skills. General office, bookkeeping, and sales skills and excellent oral and written communication skills. Determine leasing opportunities for staff and work on goal setting to improve performance of each staff member. Supervise day-to-day operations of the team, ensuring all policies and procedures are followed. Ability to manage a team. Perform any other related duties as required or assigned. Education Bachelor’s Degree preferred; High School Diploma, GED, or Technical/Vocational school required. Experience 3+ years of Property Management experience; 1+ years of Management experience. Work Environment Operates in a professional office environment using standard office equipment. Requires traveling between properties in varying weather conditions. Physical Demands Employee may need to stand and walk for extended periods, ascend and descend staircases, ladders, or step stools, and travel within buildings. Required to stand or sit 85% of the time, use office machinery, and lift or move objects up to 25 pounds. Other Duties This job description is not designed to cover or contain a comprehensive list of activities and may change or be assigned at any time with or without notice. Benefits Health, vision, and dental insurance. Flexible spending accounts and health savings accounts. Retirement savings plans. Life and disability insurance programs. Paid and unpaid time off. Compensation $19.55 - $23.00 per hour. EEO Statement Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation, please call the ADA line at View phone number on click.appcast.io or email View email address on click.appcast.io. #J-18808-Ljbffr HOUSTON APARTMENT FOUNDATION