Administrative Assistant (Reception)

Job Type: Full-Time

Pay Frequency: Bi-Weekly

Salary: $24 to $26 Per Hour

We Offer:

• Competitive Pay
• 401K Company Matching (Up to 4%)
• 50% Employer Paid Health Insurance
• Dental Insurance
• Vision Insurance
• FSA & Dependent Care Savings Accounts
• Life Insurance
• Continuous Professional Development
• Notary Oath and Renewal Fees Reimbursement
• Hybrid Work Schedule
• 27 Days PTO; Vacation (10), Personal (4), and Paid Holidays Off (13).
• 5 Days Sick PTO, Annually

The Administrative Assistant is a vital position at Long Hagan Huff-Harris that acts as the primary point of contact for clients and a cornerstone of the department. Therefore, strong communication and interpersonal skills are essential qualities to be successful in this role. The ideal candidate must have superior attention to detail, excellent written and oral communication skills, an ability to multitask, and to see tasks through completion in a fast-paced environment.

Long Hagan Huff-Harris is a growing Family Law, Trusts and Estates, and Business Law Firm located in Massachusetts, with locations in both Boston and Duxbury. Our firm is a company built on the strength of its people. We are looking for individuals with a passion for excellence and superior attention to detail who will provide our clients with exceptional service every single day.

Responsibilities:

Answer incoming calls and route them to the correct parties.

Facilitate outgoing calls to clients, vendors, and other parties.

Process incoming and outgoing mail.

Perform client intake calls and transcribe correspondence.

Organize and manage firm calendars and scheduling.

Manage and organize email inboxes.

Assist with drafting correspondence and sending letters, as needed.

Manage and organize documents, both physical and electronic.

Scanning and uploading documents to client portal or Google Drive.

Assist with various other duties, as needed.

Requirements:

Excellent Customer Service Skills A welcoming and polite demeanor is essential to success in this position. Additionally, clients expect prompt responses and follow-up to all correspondence, whether its over the phone or by email. It is critical to remain composed even if the client expresses frustration.

Superior Attention to Detail - Ability to switch gears with shifting priorities. Given all the moving parts and daily interruptions, it is critical that the Administrative Assistant be able to shift their attention while still being detail-oriented and focused on quality.

Organized and Systematic - In an environment with lots of moving pieces, systems are essential, and the ideal candidate would have a firm grasp on the importance of organization and following processes to ensure follow through. Additionally, the Administrative Assistant must have an excellent ability to manage multiple on-going projects at various stages of workflow, so superior time-management skills are essential.

Communicative and Collaborative - We are a close team and do our best work based on trust in each other and collaboration. Strong interpersonal, communication, and organizational skills are essential, not only when working within the office, but also working with clients and their families, as well as other professionals in the community.

Self-Motivated and Self-Assured - If you encounter a problem, we want you to be a part of the solution! While we value collaboration, it is important to have the ability to work independently and the ideal candidate would be self-directed.

Strong Computer and Technology Skills - The ideal candidate must be comfortable with using technology daily and learning as needed.

Ability to Manage Up - In the fast-paced environment of the law firm, the Administrative Assistant must manage his or her supervisor to streamline processes, meet client expectations, and meet deadlines.

Compassionate and Caring - As a law firm that frequently assists individuals who are experiencing stressful situations, possessing exemplary listening skills, customer service, and empathy is critical.

This Job Is Ideal for Someone Who Is:

Dependable - more reliable than spontaneous.

Sociable - enjoys interacting with people and working on group projects.

Adaptable - enjoys doing work that requires frequent shifts in direction.

Meticulous - would rather focus on the details of work than the bigger picture.

Ambitious - enjoys taking on challenges, even if they might fail.

Long Hagan Huff-Harris is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

For any further inquiries or if you would like to follow up on your application, please email Kayanna Black (View email address on click.appcast.io).