Desktop Support Technician

AA2IT

Job TitleMin exp needed:Deskside Support Experience and 3 yearsImaging Experience and 3 yearsMicrosoft Windows and 3 years3-5 years of related desktop experience (Desk-side and Remote) Experience working in enterprise environment Face to face interactions will be required to provide desktop support to end users in-person at the customer's site Ticketing Systems (Service Now/Remedy/ConnectWise) Assure that all tickets requiring follow up work and/or calls receive appropriate attention Windows/Mac experience Windows 10 OS - Navigating and troubleshooting Microsoft Intune - Managing users and devices Office 365 experience - Troubleshooting MS Authenticator - Configuring and troubleshooting SSO - Single Sign On - Troubleshooting Proficiency in GPO- Group Policy Objects Experience with asset management. Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware

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Vacancy posted 2 days ago

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