Patient Care Coordinator (Bilingual Onsite Call Center)

Job Description

Job Description

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.

Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

Be a part of a team transforming lives and supporting dreams every day!

The Patient Care Coordinator is responsible for clearing patients based on a standard and defined process to ensure the patient can safely undergo surgery.

• Assists patients in evaluating them for their appropriate surgical procedure(s)
• Reviews patient’s medical and health history to determine pre-admission testing
• Schedules appropriate medical and cardiac clearances
• Schedules patients for follow-up appointments and tests
• Coordinates with clinical staff to gather information for all patients
• Codes information from physicians about procedures performed
• Assesses no further testing or additional clearances are needed
• Other duties as assigned

Requirements

• Excellent verbal and written communication skills
• Internal and external customer service orientation
• Strong troubleshooting and problem-solving skills
• High School Degree minimum
• Basic knowledge of medical terminology
• Bilingual in English and Spanish

Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

Join us:

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