Business Analyst - Warehouse and Logistics

Role Summary We are seeking a data-driven, operationally-minded Business Analyst — Warehouse and Logistics to join our team in Dallas, TX . This role serves as the critical bridge between our day-to-day warehouse operations, transportation management, and our IT/analytics teams. The ideal candidate will have hands-on experience analyzing supply chain workflows, optimizing warehouse space, and managing freight documentation. You will be responsible for translating complex logistical challenges into actionable, data-backed solutions that improve operational throughput, reduce freight spend, and eliminate processing bottlenecks. Key Responsibilities Process Analysis & Workflow Optimization Operational Auditing: Document and evaluate end-to-end warehouse workflows (receiving, put-away, picking, packing, and shipping) to identify operational bottlenecks and areas for cost reduction. Freight & Documentation Governance: Analyze freight documentation processes, including Bill of Lading (BOL) accessorials, shipment weight documentation, and carrier compliance metrics. Standardization: Support and optimize field validation fields and tracking modules (e.g., Target Delivery Confirmation / TDC fields) within system training modules to ensure data integrity across logistics operations. Data Analytics & Reporting Dashboard Management: Design, build, and maintain operational dashboards and KPIs using Microsoft Excel and business intelligence tools to track inventory accuracy, order cycle times, and carrier performance. Financial & Cost Tracking: Analyze logistics financial data, evaluating freight variances, CapEx/OpEx allocations for warehouse equipment, and warehouse labor optimization metrics. Root-Cause Analysis: Investigate system discrepancies between physical inventory and Warehouse Management System (WMS) records, executing data-driven deep dives to resolve recurring issues. Systems & Cross-Functional Collaboration System Requirements: Collaborate with Warehouse Managers, Inventory Specialists, and IT Product Owners to gather, map, and document business requirements for WMS and Transportation Management System (TMS) updates. UAT & Training: Lead User Acceptance Testing (UAT) for system enhancements, and author clear internal “how-to” guides and operational training documentation for warehouse staff. Required Qualifications & Competencies Technical Skills & Experience Experience: 3–5 years of experience as a Business Analyst specifically within a warehouse, logistics, or supply chain distribution environment. Documentation Fluency: Deep familiarity with industrial supply chain documentation, including BOL processing, accessorial fee structures, and freight auditing. Data & Productivity Toolkit: Advanced proficiency in Microsoft Excel (including VLOOKUPs, Pivot Tables, and data modeling) and experience using Agile tracking tools like JIRA/Confluence or SharePoint for project documentation. WMS/TMS Familiarity: Hands-on exposure to mainstream Warehouse Management Systems (WMS) or Transportation Management Systems (TMS). Behavioral & Location Competencies Location: Must be local to the Dallas-Fort Worth (DFW) metroplex , with the ability to travel locally to regional distribution centers or transit hubs as needed. Communication: Strong verbal and written communication skills, with a proven ability to translate complex logistical constraints into clear impacts for corporate stakeholders. Problem Solving: A structured, analytical mindset comfortable working directly on the warehouse floor or in a corporate boardroom. Preferred Qualifications Bachelor’s degree in Supply Chain Management, Logistics, Operations Research, Business Analytics, or a related field. Experience integrating generative AI or automation patterns with Excel/VBA workflows to streamline repetitive data reporting. APICS (CPIM/CSCP) or Lean Six Sigma Green Belt certification. #J-18808-Ljbffr Datamatics Global Services, Inc.