Entry Level Customer Service Rep WFH

Build a flexible remote career helping families understand and access important benefit programs. AO Globe Life is expanding its remote-first team and seeking motivated individuals who want meaningful work, professional development, and the ability to grow in a supportive environment.

Full training, mentorship, and pre-qualified client consultations are provided so you can focus on developing your skills and supporting individuals and families with confidence.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling designed to support work-life balance

Pre-qualified client consultations provided — no cold outreach

Comprehensive training and licensing support

Health insurance premium reimbursement program

Monthly and quarterly performance bonuses

Clear pathways to leadership and professional advancement

Collaborative team culture focused on mentorship and growth

What You’ll Do

Conduct scheduled virtual consultations with individuals and families through Zoom

Understand client needs and explain available benefit options

Guide clients through the enrollment process and provide follow-up support

Maintain organized digital documentation and client records

Participate in weekly training sessions and team development meetings

Collaborate with colleagues to share best practices and support team success

Who Thrives in This Role

Strong communicators confident in virtual conversations

Self-motivated professionals who are organized and goal-oriented

Service-minded individuals who enjoy helping others

Candidates comfortable using Zoom and other digital tools

Individuals who are coachable and eager to grow professionally

Requirements

Authorized to work in the United States

Windows-based laptop or desktop computer with webcam

Reliable internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veterans’ organizations to provide supplemental benefits that help protect working families across the United States.

Through a fully remote workforce and a commitment to mentorship and service, AO Globe Life continues to offer meaningful career opportunities for professionals who want to make a lasting impact.

Apply today to begin building a career that combines flexibility, professional growth, and purpose.