MFT Support Engineer: Incident Resolver & On-Call
5 Star Recruitment
A specialized recruitment agency seeks a Managed File Transfer (MFT) Support Engineer to handle critical incidents, resolve tickets independently, and provide customer support. The ideal candidate should have strong knowledge in Globalscape products, various file transfer protocols, and security measures. Skills in troubleshooting and scripting with Unix and PowerShell are essential. The role requires flexibility for shifts and on-call support, making excellent communication skills vital for success. #J-18808-Ljbffr 5 Star Recruitment
- ...Managed File Transfer (MFT) Support Engineer Managed File Transfer (MFT)... ...desired shifts and provide on-call support. Solving issues... ...independently on critical incidents. Skills Globalscape... ...Management: Expertise in resolving and troubleshooting P1/P2...SuggestedHourly payVisa sponsorshipRelocation packageShift work
- ...Tier 1 It Support Engineer We are seeking a highly motivated and customer... .... You will diagnose incidents, fulfill service requests, and... ...First Contact Resolution (FCR): Resolve ≥70% of tickets at first... ...hours (7:00 AM – 6 PM) ~ On-call participation: (None required...SuggestedWork at officeRemote workShift work
- The Senior Support Engineer is responsible for providing advanced application... ...teams, and operations to resolve complex production issues,... ...operational KPIs Participate in major incident (P1/P2) resolution... ...practices Participate in on-call rotation and provide production...SuggestedPermanent employment
- ...We're expanding our Support presence in North America... ...Technical Support Engineer to lead the regional... ...will investigate and resolve production issues in a... ...discussions, managing incidents, and communicating clearly... ...communication, customer calls, and incident...SuggestedFlexible hours
- ...Services IT Company in Houston, Texas is seeking a Senior System Support Analyst to provide client end-user and hardware support. This... ...service team. Responsibilities include managing Active Directory, resolving client technical issues, and maintaining documentation. Ideal...Suggested
- ...seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of... ...support, and addressing application-related incidents quickly and effectively. This position... ...operations. Proactively address and resolve application-related incidents, minimizing...Work at officeShift workWeekend work
- ...business goals. Dedicated Onsite Support Engineer Aldridge is a dynamic, forward-... ...providing responsive onsite support, owning incident triage through resolution, and... ...expertise, with the ability to identify and resolve issues across various IT environments....Full timeLocal areaRemote work
- ...sufficient and receives no financial support from Harris Health or from... ...and cloud. This role calls an expert who utilizes advanced... ...communication skills to address and resolve network issues proactively.... ..., and circuit-related incidents in collaboration with carriers...Work experience placementWork at office
$54k - $57.5k
...Company Logo Overview The IT Support Specialist will be the primary... ...Support Specialist ensures all incidents and needs are documented in ServiceNow, analysed, resolved and reported back within... ...Ensure that all communications (calls/chat/in person) are logged into...Work at officeLocal areaRemote work- ...external offices regarding technical support issues. The goal is to support, educate... ...assistance and support for requests and incidents focusing heavily upon computer systems... ...utilizing technology Research and resolve customer calls that require follow-up Complies...Full timeWork at officeLocal areaAfternoon shift
- ...solution is looking for Contact Center Support Engineer Details: Telecom... ...mastery of the OSI model for diagnosing and resolving unexpected behaviors in a networked... ...enable Self-service for CCaaS-related incidents. Manage, progress, and report on...Immediate start
$19.2k
...Technical Support Engineer, Business Systems Houston, TX About Maddox Maddox is the nation... ...first-class customer success agent and resolve issues in a timely manner. You will... ...schedule is generally 8:00 AM - 5:00 PM. On call for urgent needs. Drug-free workplace...Full timeTemporary work- ...Technology Job Summary The IT Support Specialist provides first‑... ...operations company‑wide. The role resolves technical issues, maintains... ...to EDR/AV alerts; report incidents; support database/system security... ...RMAs/repairs/service calls; manage deliveries/spares. Documentation...Full timeWork experience placementWork at officeImmediate startMonday to FridayShift work
$45 per hour
...Technologies payroll 7-10 years of experience supporting Terminal Automation Systems (Top tech... ...ITSM / Operational Skills Incident Management – issue triage, troubleshooting... ...critical incidents and participating in bridge calls Root Cause Analysis (RCA) – identify...Contract workLocal areaFlexible hoursNight shift- ...Administrator to join their dynamic team in Houston. In this role, you will provide critical support for on-call escalations and conduct thorough root cause analysis to resolve issues efficiently. Your commitment to quality standards and customer satisfaction will drive...
- ...experienced and autonomous Senior Technical Support Engineer to join and strengthen our Technical... ...written channels and occasional live calls, providing clear explanations and professional... ...with Product and Engineering teams to resolve issues and improve product quality...Flexible hours
- Technical Support Engineer - Level 1 (THIRD SHIFT) In this role, you will be responsible for working... ...customers to understand, document and resolve their service requests. You will have a... ...Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve...Shift work
- ...pipeline infrastructure supporting long-lived, world-... ...Operations, Control Room, and Engineering teams to support the... ...; independently resolves complex issues and serves... ...resource in the on-call network support rotation... ...for network security incidents, including containment...Work at officeRemote workFlexible hoursNight shiftWeekend work
- A top IT recruitment consultancy based in Houston is seeking a skilled individual for a technical support role. Candidates should have a BA/BS in Computer Science or related field, with a minimum of 3 years of experience in troubleshooting hardware and software. Responsibilities...
$90k - $105k
...compliance and ethics, supportive user-centric... ...Troubleshooting : Identify and resolve OS, software and... ...internal IT team. Incidents & Escalations: Assist... ...trends and bugs to IT Engineering and Security teams.... ...some of the following, Call Center Software, SSO,...Full timeApprenticeshipWork at officeRemote work- ...Description Salary: On-site Technical Support Engineer Location: Houston, Texas Salary... ...and Issue Resolution: Diagnose and resolve technical issues. Escalate complex problems... ...with them to find timely solutions. Incident Management: Respond to incidents and...
- ...Position Summary This position is for a tier-1 support engineer and will be responsible for handling Level-2 and Level-3 support calls, and working closely with Product Support,... ...Security Engineering, and Partners to resolve technical issues for Imperva customers. Essential...Local areaRemote work
- FII is seeking a skilled IT Production Support Engineer in Houston, Texas. This role ensures seamless operation of internal and third-party applications in production, providing support and resolving incidents quickly. Candidates should have a Bachelor's degree in Computer...Shift work
- North Eastern Services is seeking a Field Support Engineer to join their team in Houston, Texas. This role involves deploying, maintaining, and supporting autonomous drone systems in partnership with public safety agencies. The ideal candidate will have a Bachelor's degree...
$54k - $80k
...Overview The Technical Support Specialist provides technical... ...Support Specialist creates, resolves, and maintains tickets, while... ...troubleshoot and resolve customer incidents ~ Have or develop... ...shifts, and asidentifiedfor on-call or as requested by management...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work- ...the organization by providing support for resolution and requests... ...research, and resolution of complex incidents regarding the use of software... ...DUTIES & RESPONSIBILITIES Resolving incidents in a timely manner... ...to staff during high call/ticket volumes Perform support...Full timeWork at officeRemote workFlexible hours
$100k - $115k
...scientists, developers, engineers and designers.... ...desktop and end-user support in a high-pressure banking... ...builds, VDI support, incident resolution, and maintaining... ...support (tickets, calls, emails) for trading,... ...Troubleshoot and resolve desktop, application,...For contractorsWork at officeLocal area- ...Helpdesk as Talos Energy's first line of support for technology incidents and work requests. This role manages... ...during business hours and planned on-call rotations as applicable. Own the... ..., coordinating with internal resolver groups and vendors to restore service...Work at office
$25 per hour
...peripheral /software components , and interact with internal and external customers, vendors and support teams, monitor, identify, engage and resolve system alerts, support calls from internal and global omega users. Previous Experience and Competencies:...WorldwideShift workNight shift$2,368 - $2,968.39 per month
...Houston is seeking a skilled IT Specialist to support wireless communications for public safety... ...internal IT teams to troubleshoot and resolve escalated or complex mobile device issues... ...must be submitted online at: or call (***) ***-****. To view your detailed...Full timeRemote workFlexible hours
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