Part-Time Administrative Support Assistant

Part-Time Administrative Support Assistant The Administrative Coordinator is responsible for the day-to-day management and reliability of core operational systems at Sage Healthcare and the BRM Resource Center. This role owns scheduling coordination for volunteers, university faculty, and students; student logistics for clinical placements; compliance tracking; and administrative workflows to ensure consistent, efficient clinic operations. Working closely with the Director, this position reduces operational burden by independently maintaining systems, identifying workflow gaps, and ensuring follow-through on critical tasks. The role is strictly non-clinical and focused on coordination, execution, and operational stability rather than patient care. This position requires a highly organized, proactive individual who can manage multiple workflows, track details accurately, and maintain accountability without continuous direction in a fast-paced, mission-driven environment. Key Responsibilities: Clinic Operations & Flow Maintain operational readiness of clinic environment, including room setup, forms, and supplies as needed Coordinate daily clinic flow logistics (room availability, activity sequencing, front desk alignment) Own front desk workflow consistency during clinic sessions, ensuring smooth intake and communication Identify workflow gaps or inefficiencies and implement or elevate solutions Administrative & Coordination Provide backup support for phone and voicemail workflow, ensuring continuity of response and message routing during gaps or high-volume periods Own appointment scheduling and calendar accuracy across systems Maintain EMR organization, including scanning, filing, and record accuracy Track and manage inventory systems, ensuring supplies are stocked and organized Compliance & Documentation Own credentialing and documentation tracking system for staff and students Maintain audit-ready records at all times, including onboarding and required documentation Proactively track expirations and missing items, ensuring timely completion Escalate only when decision-level input is required Student & Academic Coordination Own all student coordination, including scheduling, onboarding, and required documentation Maintain accurate tracking of student hours and placement records Serve as primary liaison for university communication (logistics only, non-clinical) Integrate student workflows into clinic operations to ensure minimal disruption and clear structure Front Desk & Resource Coordination Maintain front desk operations during peak hours, ensuring consistent intake and communication flow Manage visitor intake, direction to services, and general inquiries Monitor guest flow and communicate operational updates across departments Coordinate distribution of materials and basic resource needs Scheduling & Workforce Coordination (Sling) Own and maintain all clinic schedules in Sling for providers, volunteers, and students Build and manage weekly schedules based on availability and clinic needs Identify coverage gaps, conflicts, or shortages and elevate only when decision-level input is required Send schedule updates, reminders, and communications through Sling Track attendance and follow up on missed or incomplete shifts Targeted Data Tracking Maintain accurate daily tracking of “Know Your Numbers” (KYN) and foot care visits Ensure all entries are complete, consistent, and up to date Identify and resolve missing or unclear entries Provide simple weekly counts and summaries to leadership Program & Workflow Support Manage scheduling and logistics for wellness programs and classes Support implementation of operational workflows and improvements Provide cross-coverage during high-volume clinic times as needed Qualifications High school diploma or equivalent required Experience in healthcare operations, administration, or coordination preferred Strong organizational and task management skills with attention to detail Ability to manage multiple workflows and track deadlines reliably Comfortable with EMR systems, spreadsheets, and basic reporting tools Experience in nonprofit, healthcare, or social service settings preferred Strong communication, problem-solving, and teamwork skills Commitment to BRM’s mission and a respectful, service-oriented environment #J-18808-Ljbffr Bridgeport Rescue Mission