Box Office Manager

Position Assistant Box Office Manager Location Denny Sanford PREMIER Center, Sioux Falls, SD Role Overview Responsible for overseeing ticket sales and all aspects of Box Office operations. Key Responsibilities Assists in programming ticketing systems for events and works closely with event promoters. Prepares daily business transaction reports, nightly deposits, and reconciliations. Supervises and schedules ticket sellers. Processes group sale orders and complimentary ticket requests. Prepares cash banks and daily inventory of all tickets. Assists with preparation of the final box office statement for settlement of each event. Responds to customer service requests and complaints to maintain a positive rapport. Maintains a file on each event with seats on-hold, complimentary ticket vouchers, event audits, and ticket inventory schedules. Maintains accurate count of tickets sold and money received from ticket seller banks. Opens and closes ticket window as needed. Other duties as assigned. Qualifications High school diploma or equivalent. 1‑2 years of related experience (or equivalent education and experience). Experience in basic accounting and customer service is essential. Box Office experience in a similar environment preferred. Supervisory experience preferred. Proficiency in Microsoft Office. Ability to prioritize tasks and handle multiple tasks at a time. Good communication, problem solving, and organizational skills. Professional presentation, appearance, and work ethic. Excellent customer service and public relations skills. Ability to work event hours, including nights and weekends. Regular, reliable attendance and punctuality. Compensation Competitive wage, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. Working Conditions On Site – Denny Sanford PREMIER Center in Sioux Falls, SD. Must move around, stand for long hours during events, speak and hear. Equal Opportunity Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr