Admissions Coordinator

Job Title

The primary purpose of this position is to assist with residential and crisis services admissions and coordinating the intake process. This includes managing the referral and waitlist tracking in SharePoint, completing intake paperwork, maintaining individual profiles and records in Therap and Teams, and attending intake meetings.

This position reports to the Admissions Director. The position is classified as hourly, non-exempt.

Essential Duties And Responsibilities

• Completes all intake paperwork, including obtaining signatures from all team members.
• Creates individual profiles and folders in Therap and Teams, and uploads all corresponding paperwork into both systems.
• Uploads referrals into SharePoint and maintains the referral waitlist.
• Attends all pre-intake meetings.
• Assists with responding to all placement inquiries in a timely manner and may provide tours to prospective individuals.
• Demonstrates a working knowledge of company policies and procedures related to services.
• Demonstrates a working knowledge of all site's layout and staffing patterns to ensure appropriate placements.
• Provides professional, enthusiastic, and efficient support to the Services Team and other Company leaders as directed.
• Performs a variety of administrative tasks including filing, scanning, faxing, etc.
• Other duties and responsibilities as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Job Requirements

• Ability to move intermittently throughout the workday.
• Demonstrate skills in reading, writing, and speaking the English language fluently.
• Possess sight and hearing senses, or use a prosthetic device which enables these senses to function adequately.
• Implement risk management measure to avoid and/or ameliorate risky practices, non-practices/incorrect practices or violations of any sort.
• Ability to make independent decisions when circumstances warrant such action.
• Willingness to take initiative, adapt to circumstances, and work independently.
• Requires excellent oral and written communication skills to effectively communicate with employees, customers, and vendors.
• Ability to work effectively and collaboratively in a diverse work environment
• Excellent organizational and time management skills, including the ability to prioritize and balance multiple projects concurrently.
• Ability to maintain a high level of confidentiality and professionalism is required in order to make administrative and procedural decisions and judgments on sensitive and issues.
• Must be adaptable, have self-motivation, and strong follow through skills
• Possess cell phone or maintain adequate phone access in order to allow for employee contact.

Qualifications

• Preferred Bachelor's Degree in Social Work, Human Services, Psychology, Sociology, or related field.
• 1-3 years of experience in admissions, case management, or a related human services field.
• 2-3 years of experience delivering services to persons with disabilities.
• Qualification standards as found in 245D, Adult Foster Care, Background Studies of Individuals Affiliated with Programs Licensed by DHS.
• Proficiency in all Microsoft office applications.

Working Conditions

• Work in a variety of settings throughout the community.
• Sit, stand, walk, bend, lift, and move intermittently during working hours.
• In subject to frequent interruptions and imposed deadlines.
• May be subject to hostile and emotionally upset customers, staff, family members, and the public; may be subject to physically aggressive individuals.