Commercial Roofing Service Technician

Job Description

Job Description

Description:

Position Summary

Tikra Roofing is seeking a skilled and service-oriented Commercial Roofing Service Technician to join our growing team. This role is essential to maintaining the long-term integrity of our commercial roofing systems through inspections, repairs, leak detection, and maintenance work. The ideal candidate has hands-on roofing experience, excellent problem-solving skills, and a strong commitment to safety, quality, and customer service. Regular travel and independent fieldwork are expected.

Key Responsibilities

Service & Repair Execution:

• Perform accurate diagnostics and repairs on commercial roofing systems, including TPO, EPDM, PVC, modified bitumen, metal, and coatings.
• Conduct emergency repairs and scheduled maintenance with minimal disruption to client operations.

Leak Investigations & Reporting:

• Identify and document leak sources with supporting photos and detailed service reports.
• Communicate findings and recommendations clearly to the service manager and clients. 

Safety Compliance:

• Ensure all work is completed following OSHA regulations and Tikra safety protocols.
• Maintain a clean, organized, and hazard-free job site. Proper use of PPE is required at all times. 

Customer Interaction:

• Serve as the face of Tikra Roofing during service calls. Maintain a professional demeanor and build trust with clients.
• Answer basic client questions about roofing systems, ongoing maintenance, and future recommendations.

Material & Equipment Handling:

• Coordinate with service coordinator for required materials and supplies before arriving at job sites.
• Ensure all tools and equipment are maintained and secured. 

Documentation & Reporting:

• Complete daily logs, service tickets, photo documentation, and timesheets through Tikra Roofing’s project management system (e.g., JobTread).

Travel Flexibility:

• Must be willing to travel to job sites across Texas and surrounding states. Overnight travel is common based on project location. 

Compensation & Benefits

• Competitive Wage (based on experience)
• Company vehicle or vehicle allowance
• Fuel card and paid travel expenses
• Per diem for overnight stays
• Paid time off
• Opportunity for advancement 

Requirements: Preferred Traits & Qualifications

• 3+ years of commercial roofing experience preferred
• Knowledge of multiple systems (single-ply, BUR, metal, coatings, etc.)
• Ability to work independently and diagnose problems with minimal supervision
• Bilingual (English/Spanish) a plus
• Excellent attention to detail, time management, and communication skills
• Valid driver’s license and clean driving record
• Comfortable using mobile apps for reporting and project documentation