Sales Manager

Job TitleResponsible for driving revenue growth, expanding strategic partnerships, and increasing customer lifetime value across our travel technology portfolio with primary emphasis on cruise-focused solutions. This role blends new business development, account expansion, consultative selling, and industry leadership, requiring a strong understanding of cruise sales and distribution alongside broader travel product knowledge (Air, Hotel, Car, etc.).Key Responsibilities Revenue & GrowthSecure new business and expand existing accounts across travel technology solutions, with key focus on cruise distribution and cruise-centric productsUpsell enhanced services and premium capabilities across cruise, air, hotel, and car offeringsOwn the full sales lifecycle: discovery, demonstrations, proposals, timelines, UAT coordination, Statements of Work, and contract executionConsistently meet or exceed revenue and growth targetsClient Engagement & EnablementConduct high-impact product demonstrations and training sessions via web tools and in personTranslate cruise-specific workflows and challenges — as well as broader travel operations — into tailored SaaS solutionsServe as a trusted advisor to prospective and existing clients, addressing technical, operational, and commercial needsBuild long-term relationships that drive retention, satisfaction, and account expansionIndustry Leadership & EventsRepresent Client at cruise and global travel industry events, including:Travel conventions and trade showsWorld Travel Markets and summitsCruise-focused conferencesPhocuswright and travel-technology eventsConduct in-person presentations, meetings, and promotional eventsAttend and host networking events to promote Client's products, services, and partnershipsCollaboration & StrategyCollaborate with domestic and international travel agencies, cruise lines, suppliers, vendors, and GDS partnersCoordinate sales initiatives across internal teams to ensure alignment and executionContribute to sales and marketing content, media, and online campaigns supporting global expansionProvide leadership with insights into customer needs, cruise market trends, competitive activity, and product opportunitiesCore FunctionsPromote, follow up, sell, and secure opportunities through a relationship-based, consultative sales approachManage pipelines, timelines, UAT status updates, estimates, and Statements of WorkSchedule and conduct phone, virtual, and in-person meetingsDeliver regular reporting on customer feedback, market activity, and sales performanceQualifications & Experience3+ years of proven B2B sales experience, preferably in SaaS, travel technology, or enterprise platformsStrong Cruise Industry experience required, with working knowledge of cruise sales, distribution, or cruise line operationsBroader travel industry experience across Air, Hotel, Car, or Tour products strongly preferredDemonstrated consultative selling skills and problem-solving abilityResults-driven, self-motivated, and comfortable working independently and collaborativelyExcellent verbal, written, and presentation skillsProficiency with Microsoft Office Suite and CRM/contact management toolsValid U.S. driver's license and valid passport (international travel required)Must be a US Citizen or a Green Card HolderAuthorized to work in the United States without any restrictions and able to pass a full background check, Education, Work, Credit and Criminal.