Commercial HVAC Lead Service Technician - Augusta, GA

Commercial HVAC Lead Service Technician

If you are a Commercial HVAC Technician, with more than 6+ years' experience, and are looking to join a great team that delivers exceptional customer service, then Total Comfort Solutions is the place for you! You will be drawing upon your troubleshooting expertise to lead our service team members to provide quality dedicated service to our TCS clients while living out our TCS Core Values.

Primary Responsibilities

• Demonstrate capability of handling a heavy workload of calls.
• Keep technical knowledge and ability up-to-date regarding commercial and industrial HVAC equipment. Search out and read applicable manuals and online sources to strengthen proper maintenance and repair procedures.
• Submit accurate and complete Start-up Sheets in a timely manner.
• Possess a technical knowledge and experience level to troubleshoot, repair and maintain most advanced HVAC mechanical systems in a timely manner.
• Perform preventative maintenance and troubleshoot/repair HVAC equipment in a timely and quality manner.
• Experience using the proper tools and instruments for more advanced diagnostic troubleshooting.
• Maintain a high level of professionalism by arriving at work on time, maintaining a neat physical appearance and work vehicle in clean working order.
• Present a professional, positive, and helpful attitude always when interacting with customers and co-workers.
• Organize all work details (work performed, service recommendations, purchase order numbers for material purchased, etc.) and complete an accurate work ticket for billing & payroll purposes.
• Lead a new agreement Start-up inspection and submit effective start-up sheets with pictures in a timely manner.
• Submit accurate and complete Refrigerant Tracking Logs in a timely manner.
• Promote new business by reporting leads.
• Exercise effective communication with the customer and co-workers by using the LINC Communication Model
• Build rapport and positive working relationships with clients, vendors, and other outside contacts.
• Fully utilize technology to enhance performance (email, internet usage, VB Mobile)
• Work with other Technicians by sharing knowledge and experience. This could be of a technical nature or specific issues related to the facility.
• Demonstrate the Total Comfort Solutions values daily.
• Service Technician will continue the on-call rotation and will be available nights and weekends on the weeks he pulls on-call.

Preferred Knowledge, Skill, and Ability Requirements

• HVAC Certificate from accredited HVAC institution with 10+ years of experience, or equivalent work experience.
• Proficient in and an advocate for soft skills.
• Team player and leader.
• Ability to mentor Apprentice to a Senior Technician.

Knowledge, Skill, and Ability Requirements

• Two-Year Technical Degree or 4 year - apprenticeship from accredited HVAC institution with 1 to 2 years of experience.
• HVAC Certificate from accredited HVAC institution with 5 to 9 years of experience, or equivalent work experience.
• Organization and time management skills.
• Problem solving skills.
• Extensive knowledge of safe work habits.
• Will have available tools necessary to accomplish the work of a Senior Technician.
• Experience with managing agreements and quoted jobs to the margins and standards at which they were sold.
• Good communication skills.
• Ability to work in a team environment.
• Ability to mentor an Apprentice to a Technician.
• Ability to pass fit-for-duty evaluations as required for contract requirements.

Preferred Technical Skills

• Perform routine diagnosis and repair of chillers without assistance, cooling towers and pumps.
• Advanced understanding in hydronics and pump theory.
• Advanced knowledge /experience of BAS systems for use in building comfort, diagnostic and energy saving initiatives.
• Routine diagnosis and repair various boiler types and applications.
• Advanced knowledge/experience with variable refrigerant flow (VRF) systems.
• Advanced knowledge / Experience in reading blueprints and wiring schematics for the use in mapping a facility and trouble shooting.
• Advanced knowledge / experience with "built-up" systems.
• Extensive knowledge in electrical troubleshooting and safety.
• Master all Apprentice to a Senior Technician responsibilities and duties.

Technical Skills Requirement

• Industry-specific knowledge gained from working in the field:
• Diagnose and repair chillers with minimal assistance.
• Air Cooled.
• Water cooled.
• Diagnose and repair cooling towers and pumps.
• Understanding hydronics and pump theory.
• Knowledge /experience of BAS systems for use in building comfort, diagnostic and energy saving initiatives.
• Routine diagnosis and repair server room and other critical equipment.
• Liebert
• Data Aire
• Aaon
• Diagnose and repair various boiler types and applications.
• Knowledge/experience with variable refrigerant flow (VRF) systems
• Knowledge / experience in reading blueprints and wiring schematics for the use in mapping a facility and trouble shooting.
• Knowledge / experience with "built-up" systems.
• Extensive knowledge in electrical troubleshooting and safety.
• Master all Apprentice to a Technician responsibilities and duties.

Work Life

We have a great work/life balance. We understand the importance of family time and the amount of work our technicians do for us.

Environmental and Physical Conditions

Working conditions are typical for the field of HVAC which include regular exposure to weather conditions and require a high level of physical activity as outlined below. Operating power or hand tools and a motor vehicle is required.

Total Comfort Solutions is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics.