Remote IT Service Desk Manager (ITIL Lead)
Cannabis LLC
Cannabis Company is seeking a Service Desk Manager in Chicago to lead IT support operations. The role involves managing a team to ensure efficient resolution of technical issues and optimal user experience based on ITIL best practices. The successful candidate will need at least 4 years of IT service management experience, including 2 years in a leadership role, and be skilled in managing multiple projects. The position requires night and weekend support, with a preference for candidates in the Chicagoland area. #J-18808-Ljbffr
$100k - $125k
A leading cannabis company is seeking a Service Desk Manager to oversee IT support personnel in Chicago. This role requires managing... ...service delivery, and adherence to ITIL best practices. The ideal... ...building efficient processes. This remote position prefers Chicagoland...Remote job- ...Swire Coca-Cola, USA is seeking an experienced IT Service Desk Manager to lead daily operations, providing customer-focused IT support and applying ITIL 4 best practices. The role involves managing the IT Service Desk team, ensuring efficient service delivery, and driving...Suggested
- ...IT Service Desk Manager Location: Redwood City, CA (onsite) Type: Full-time... ...Infrastructure Library (ITIL), while ensuring high levels... ...of diagnostic utilities and remote tools. ~ Experience with desktop... ...team. ~ Experience leading a Service desk team is mandatory...Remote workPermanent employmentFull timeWork at office
$97.86k - $149.51k
...Sargent & Lundy is a leading consulting... ...and consulting services for both traditional... ...Service Desk leader to join our growing IT organization to... ...IT Service Desk Manager is responsible for... ...requests. Oversee remote technical support... ...of ITIL principles and ITSM...Remote workHourly payWork at officeLocal areaFlexible hours3 days per week$100k - $125k
...Thumb Industries (GTI) is seeking a Service Desk Manager to lead a team of Service Desk Analysts in Chicago. This remote position requires expertise in IT service management, ensuring efficient... ...technical issues and adherence to ITIL best practices. The role mandates 4+...Remote job$100.01k - $144.19k
...Sargent & Lundy is a leading consulting... ...and consulting services for both traditional... ...Desk leaderto join our... ...The ITServiceDesk Manager is responsible foroverseeing... ...with other IT functions to deliver... ...requests. Oversee remote technical... ...understanding of ITIL principles and ITSM...Remote workHourly payWork at officeLocal areaFlexible hours3 days per week- ...A leading company in the United States is looking for a remote Data Entry Clerk to manage help desk operations and assist employees with technical issues. The ideal candidate should possess strong organizational skills, attention to detail, and exemplary communication...Remote workWork from home
- IT Service Desk Manager - 2606311 IT Service Desk Manager JOB PURPOSE The Service Desk Manager is responsible for leading a diverse team that provides first‑level support for incidents and service... ...or escalations. Provide remote support to resolve technical issues...Remote workPermanent employmentWork at office3 days per week
- Integrity Express Logistics, LLC in Cincinnati is looking for an IT Service Desk Manager. This leadership role requires 5+ years of IT experience and 3+ years in management. The manager will oversee IT Service Desk operations, ensuring user satisfaction and efficient support...
$90k - $110k
ID Logistics US is looking for a Manager of Support (Help Desk) in Georgia to lead a team in delivering high-quality technical... ...daily operations, ensuring service level agreements are met, and... ...candidate will have strong leadership and IT support experience along with a...- ...Description Job Description Summary The IT Service Desk Manager reports directly to the Director of IT... ..., and disposal. Provide onsite and remote support for desktops, laptops, printers... ...aligned with best practices including ITIL and Operational Excellence principles....Remote workContract workLocal areaImmediate startWeekend work
- Pruitthealth Corporation is seeking an IT Service Desk Manager to lead a diverse team providing first-level IT support. This role involves troubleshooting technical issues and ensuring performance metrics are met, fostering strong customer relationships. The ideal candidate...Work at office3 days per week
$76.74k - $120.71k
A municipal organization in Virginia is seeking a Service Support Manager to oversee daily operations of the Technology Service Desk and ensure high-quality IT service support. The role includes managing staff performance, vendor relationships, and service requests. Ideal...- ...Conviso Inc. is seeking an ITSM Lead Consultant for a remote position. The ideal candidate will... ...clearance and extensive experience in service operations management and process transformation. This... ...metrics are met. A certification in ITIL is required to support the...Remote work
- ...Capitol Contracting LLC is seeking a Service Desk Manager for an onsite position in Washington D.C. to lead a team and ensure efficient... ...of experience in managing an IT service desk, strong leadership... ...certifications such as COMPTIA A+ and ITIL v4 Foundations....
- A Service-Disabled Veteran-Owned Small Business in Alexandria, Virginia, is seeking a Service Desk Manager. The role involves managing complex IT contracts and overseeing teams engaged in technical duties. Applicants must have ITIL Certification and five years of leadership...
- ...to design, develop, and customize ServiceNow solutions. This role is fully remote and involves collaborating with product owners to build scalable IT solutions while ensuring compliance with ITIL processes. The ideal candidate will have hands-on experience with the...Remote job
$93.16k - $139.71k
...IT Service Desk Supervisor Job ID 31033 Type... ...as one of the world's leading cancer, infectious disease... ...leadership, process management, and technical expertise... ...at our campus and remotely. Evening and/or weekend... ...Strong understanding of ITIL principles, ticketing...Remote workFull timeH1bVisa sponsorshipFlexible hoursAfternoon shift- ...Technologies is seeking an IT Service Desk Supervisor to support... ...IT Infrastructure Manager , this role is... ...while supervising three remote service desk technicians... ...escalation procedures. Lead global service desk... .... Familiarity with ITIL service management concepts...Remote workPermanent employmentFull timeWork at officeLocal areaWorldwideMonday to Friday
- ...KēSTA I.T. is actively seeking an IT Service Desk Manager for an immediate full-time opportunity with our industry leading client. Are you on the lookout for a unique... ...customer-focused IT support while applying ITIL-aligned service management best practices....Permanent employmentFull timeTemporary workImmediate start
$135k - $165k
SUMMARY The IT Service Desk Manager is responsible for leading a geographically distributed service desk team— spanning Chicago, New York, and offshore team... ...care. MacOS and Apple iOS device support is a plus. ITIL certification or demonstrated familiarity with ITIL/...Temporary workWork at officeFlexible hoursShift work- ...ITIL Technical Lead Location: Austin, TX/Remote Duration: Contract/Fulltime Job Description: IT Infra Tools specialist (for Logic Monitor, Summit AI and Anakage) Client... ...monitoring tools (Solar winds, Logic Monitor, Manage engine, PRTG, Zabbix, Nagios etc.)...Remote workFull timeContract work
- ...IT Service Desk Queue Manager Shape the future of defense with MANTECH! Join a team dedicated to safeguarding... ..., reporting to the DoDIN Operations Lead. Minimum Qualifications: ~... ...and identify potential incidents. ITIL Foundation certification. Preferred...Work at officeLocal area
- ...IT Service Desk Manager Venturi Astrolab, Inc. (Astrolab) is pioneering new ways to explore and operate... ...with 10+ years of experience and prior lead and/or supervisory experience who is... ...management) Drive adoption of ITIL-aligned best practices Monitor service...Home officeFlexible hours
- ...POSITION SUMMARY: The primary responsibility of the IT Service Desk Manager is to lead the day-to-day operation of the IT Helpdesk as Talos Energy... ...training and knowledge sharing. Working knowledge of ITIL/ITSM practices, especially incident management, request...Work at office
- ...IT Executive Support Manager At Dow, we believe in putting people first and we're passionate... ...IT Executive Support Manager leads the delivery of high touch, white glove IT services for the company's executive... ...at Midland headquarters and remote sites. Maintain Audio...Remote workPermanent employmentWork experience placementLive inVisa sponsorshipRelocation packageShift work
- TekStream Solutions has an immediate need for an IT Service Desk Manager in Atlanta, GA. This is a full-time opportunity, providing operational oversight over a team of On Site Service Desk Associates. Responsibilities include monitoring agent performance, serving as a...Full timeImmediate start
$75k - $105k
BGB Group is seeking a Helpdesk Manager to lead IT Helpdesk operations in Boston. The role involves overseeing IT support tickets, managing workflows... ...is between $75,000 and $105,000, with opportunities for remote work within the United States. BGB Group values diversity and...Remote job- ...Lumen is seeking a Major Incident Manager in Phoenix, AZ. This remote position involves managing IT service disruptions, ensuring prompt restoration of services, and leading investigations. The ideal candidate will possess a Bachelor's degree in Information Technology...Remote work
- ...IT Manager As IT Manager, you will define and architect the deployment... ...and Responsibilities Lead a global team of fifteen DevOps... ...Demonstrate a commitment to customer service; anticipate, meet, and exceed... ...Agile project experience. ITIL experience. Experience with...Remote workWork experience placement
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