Entry Level Customer Service Specialist

About Strive Global Events At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression About the Role We are seeking a reliable, professional, and customer-focused Entry Level Customer Service Specialist to join our Miami, FL team and support daily customer service and event-related operations. This entry-level position is ideal for individuals who enjoy interacting with people, providing helpful assistance, and creating positive experiences in a fast-paced, team-oriented environment. Responsibilities * Welcome and assist clients, guests, and visitors in a friendly and professional manner * Respond to customer questions and provide accurate information about services and event-related activities * Answer and direct incoming phone calls and customer inquiries * Assist customers with basic concerns and resolve routine issues efficiently * Support guest check-in, registration, and general event assistance when needed * Maintain accurate records of customer interactions and requests * Coordinate with internal team members to ensure customer needs are addressed promptly Minimum requirements: Qualifications * High School Diploma or equivalent required * Previous customer service, receptionist, hospitality, or event experience is a plus but not required * Strong communication and interpersonal skills * Excellent organizational skills and attention to detail * Friendly, professional, and comfortable interacting with guests and clients * Ability to remain calm and helpful in a fast-paced environment What We Offer * Competitive weekly pay * Training provided * Opportunities for growth within the company * Supportive and team-oriented environment * Stable, full-time schedule

REQUISITOS