Customer Account Representative - Immediate Start

About us: Point Haus was born in Miami as an open house for strategists, producers, brand ambassadors and creators who believe a brand becomes relevant when it enters everyday life with respect, surprise and purpose. About the Position Point Haus Corp is seeking a professional and customer-focused Customer Account Representative to join our Miami team for an immediate start. This entry-level position is ideal for someone who enjoys assisting customers, communicating clearly, and helping ensure a positive and professional customer experience. Responsibilities * Assist customers with general account-related questions and requests * Provide clear and accurate information about company services * Communicate with customers in a friendly and professional manner * Help document customer questions, requests, and follow-up needs * Direct customers to the appropriate team members when necessary * Follow up on customer requests according to company procedures * Maintain organized customer information and records * Support daily customer service and account-related activities Requisitos mínimos: Qualifications * High school diploma or equivalent preferred * Strong verbal and written communication skills * Friendly, professional, and customer-focused personality * Strong organizational and attention-to-detail skills * Reliable, punctual, and dependable * Comfortable speaking with customers and team members * Ability to handle multiple responsibilities * Positive attitude and willingness to learn What We Offer * Immediate-start opportunity * Full-time, on-site position in Miami * Entry-level training and mentorship * Hands-on customer service experience * Supportive and collaborative team environment * Professional development opportunities * Career advancement opportunities

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