Appointment Setter B2C

Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence.

About our Client:
The client partners with a business in the asset recovery and resale space that focuses on reusing and repurposing jewelry and other collectible items. They operate through direct-to-consumer outreach, connecting with individuals to identify items of value and facilitate a streamlined selling process.

✍ Short Description:
This role focuses on conducting outbound calls to a provided list of contacts to identify individuals interested in selling jewelry, coins, or other collectible items. The position involves engaging directly with consumers, primarily older individuals, requiring a high level of empathy, patience, and clear communication. The professional will follow a structured calling process, working through large contact lists and maintaining consistent outreach efforts. Success in this role depends on strong interpersonal skills, attentive listening, and the ability to build trust quickly over the phone.

Location: 100% Remote (LATAM only)

Language Requirements: Advanced English (C1+)
⏰ Schedule: Full-time, aligned with EST
Start Date: ASAP

Compensation & Benefits:

• Competitive salary in USD

• Remote-first flexibility. Work from anywhere.

• A monthly flexible benefits budget, in addition to your salary.

• PTO and paid U.S. holidays
  

Responsibilities:

• Conduct outbound calls to a provided list of approximately 1,000 contacts to inquire about potential interest in selling jewelry, coins, or collectibles.

• Engage in B2C conversations with a focus on building rapport and trust, particularly with older individuals.

• Communicate clearly and at a steady, easy-to-understand pace to ensure effective interactions.

• Accurately document call outcomes and relevant information in the system.

• Continuously work through assigned contact lists and transition to new lists as they are provided.
  

Qualifications:

• Advanced English proficiency (C1+) with clear pronunciation and strong verbal communication skills.

• Experience in customer-facing roles, preferably involving phone-based communication.

• Ability to demonstrate empathy, patience, and strong interpersonal skills in conversations.

• Comfortable working in a B2C environment and engaging with a high volume of calls.

• Experience using GoHighLevel is preferred.
  

If you meet the experience outlined above, we’d love to hear from you. Please apply—our team is excited about your application and will be in touch as soon as possible.