FRONT OF HOUSE LEAD SUPERVISOR (FULL AND PART TIME)

Front Of House Lead Supervisor

We have an opening for full and part time Front Of House Lead Supervisor positions.

Location: Brooklyn Botanic Garden - 990 Washington Avenue, Brooklyn, NY 11225. Note: online applications accepted only.

Schedule: Full and part time; days and hours may vary. Must have open availability for evenings, weekends, and holidays. More details upon interview.

Requirement: 2+ years of experience in a high-end or fine dining restaurant environment, with at least 1 year in a leadership or supervisory role preferred. Deep understanding of upscale dining service standards, including table-side etiquette, wine and beverage service, and menu presentation. Strong communication and interpersonal skills with the ability to lead, train, and motivate a team.

Key Responsibilities:

• Service Coordination: Collaborate with the restaurant management team to execute the daily service plan, aligning staffing, floor operations, and guest experience goals.
• Guest Experience & Hospitality: Engage with guests to provide personalized recommendations throughout their meal, demonstrating a knowledge of the Gardens and Longwood Programming.
• Pre-Service Organization: Work closely with the Restaurant Manager and Host team to coordinate seating strategies, floor plans, and dining room configurations based on reservations and anticipated guest flow.
• Culinary Communication: Liaise with the culinary team to gather up-to-date information on menu changes, dish components, dietary notes, and presentation standards, then clearly communicate this to the FOH staff.
• Team Leadership & Oversight: Organize daily station assignments, ensure appropriate coverage, facilitate team breaks, and oversee the completion of sidework and setup/breakdown procedures. Maintain a visible and supportive presence in the dining room throughout service.

Perks: Eligible for tips!

Pay Range: $28.00 per hour to $32.00 per hour.