OFFICE ASSOCIATE, Opt. 2

Office Associate, Opt. 2

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

The Illinois Department of Natural Resources is seeking to hire two Office Associate's for the Office of Strategic Services. This position will provide information, rules, regulations, policies, and procedures to clientele over the telephone, computer, or in person; calculates returns and review discrepancies that are sent to vendors and close requests; maintain accurate data in the online electronic system by reviewing permits and sales; and send specialized sporting licenses, printed materials, permitting decals, etc. to vendors as requested.

Essential Functions:

• Completes complex and specialized clerical duties involving license consignment and commercial permit sales within the Office of Strategic Services.
• Achieves detailed work assignments by following IL Statutes and IL Administrative Rules for vendor accounts.
• Assists venders on the phone or in person with matters concerning point of sale equipment and programs used in the sales of licenses through computer sale transaction.
• Assists the Office in distributing licenses to vendors by packing and licenses and shipping them to the correct location.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications:

• Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience.
• Requires the ability to keyboard accurately at 45 wpm.

Conditions of Employment:

• Requires completion of a background check and self-disclosure of criminal history.

Work Hours: Monday - Friday, 8:00AM - 4:30PM w/ 1 hr. Lunch

Headquarter Location: IDNR Headquarters, 1 Natural Resources Wy, Springfield, Illinois, 62702

Work County: Sangamon

Agency Contact: Vicky Fowler

Email: View email address on click.appcast.io

Phone #: View phone number on click.appcast.io