Director of Business Systems

What You Will Own

Corporate business systems

• Own the technical scope, roadmap, and health of NetSuite, HubSpot and marketing systems, HRIS, and Legal systems, including configuration, release management, vendor relationships, and licensing.
• Design and govern the integration architecture between these systems so that data flows reliably, without duplicate entry or manual reconciliation.
• Establish system ownership, change control, access management, and documentation standards that scale as the company grows.
• Manage the business systems budget and vendor portfolio, and consolidate or replace tools where it improves cost, security, or usability.

Middle-office AI and enterprise metrics

• Build and lead the AI capability for the middle office, automating workflows and configuring systems across Corporate Services and the Growth Office.
• Design and deliver AI-enabled solutions that give leadership every metric needed to run the organization, including financial performance, utilization, pipeline and bookings, client retention and profitability, headcount, and operational KPIs.
• Create a unified data foundation (data model, semantic layer, and metric definitions) that connects system data into consistent, governed metrics with a single definition of truth.
• Deploy AI tools such as natural-language querying, agentic workflows, automated reporting, and anomaly detection so that leaders get answers in real time.
• Identify high-value automation opportunities across all corporate services functions.
• Put AI governance in place covering data privacy, access controls, auditability, and responsible use, with particular care for confidential client and financial information.

M&A integration and onboarding

• Lead the business systems workstream for acquisitions, from diligence through full integration.
• Build a repeatable playbook for assessing target systems, migrating data, consolidating onto our platforms, and retiring legacy tools on a predefined timeline.

What You Bring

Required

• 12 or more years in business systems, enterprise applications, or IT, including at least 5 years leading teams and owning a multi-system portfolio.
• Deep hands-on experience with NetSuite plus meaningful exposure to FP&A platforms, HubSpot or a comparable CRM and marketing automation platform, and HRIS systems (such as Paylocity or Workday).
• Proven track record designing and managing integrations using iPaaS tools (such as Workato, Boomi, Celigo, or MuleSoft) and APIs.
• Demonstrated experience building AI or data solutions that delivered measurable business value, such as LLM-powered workflows, automation, predictive analytics, or conversational analytics on enterprise data.
• Strong data skills, including data modeling, warehousing (such as Snowflake, BigQuery, or Databricks), SQL, and BI tools (such as Power BI, Tableau, or Looker).
• Experience leading systems integration for acquisitions, including data migration and platform consolidation.
• Solid understanding of finance and professional services operations, such as quote to cash, revenue recognition, project accounting, and utilization.
• Excellent communication skills, with the ability to influence senior executives and explain technical tradeoffs clearly.