Manager, Global Medical Operations

Manager, Global Medical Operations The Opportunity: We are seeking a highly organized, proactive, and solutions-oriented project manager to join our growing Global Medical Affairs team. Reporting to the Senior Director, Head of Global Medical Affairs Operations, this role will provide operational and project management support across Global Medical Affairs, helping enable efficient execution, cross-functional collaboration, and operational excellence. The ideal candidate thrives in a fast-paced, matrixed environment, demonstrates sound judgment when handling confidential information, is comfortable leveraging digital tools, and enjoys building scalable processes that improve organizational effectiveness. Medical Affairs Information Management. Compliance & Digital Content Support Maintain and continuously improve Global Medical Affairs digital workspaces, including SharePoint, RevNet, Microsoft Teams, and Egnyte. Develop and manage operational resources including onboarding materials, organizational charts, distribution lists, team rosters, and process documentation. Ensure information is current, organized, and easy to navigate. Design or facilitate design of Global Medical Affairs (GMA) functional portal on RevNet. Build sub-functional pages and populate content to enable a central-hub for people, process and organizational information for GMA. Coordinate MS Teams and Egnyte access requests for vendors and other approved external partners, working with appropriate internal stakeholders to ensure timely and compliant access. Lead or support the development and maintenance of digital content – onboarding materials, processes, org charts, distribution lists, team rosters. Create and maintain Shared Outlook Calendar(s) that will simplify large meeting planning or offsite scheduling Meeting coordination and management Provide meeting scheduling assistance leveraging shared calendars in Outlook; holding meeting rooms as needed. Support agenda, minutes and action item tracking for assigned meetings GMA Onboarding support Work with Global Medical Excellence Strategy and Ops lead on ensuring a seamless onboarding experience to new team members – coordinate 1:1 meeting scheduling, share onboarding material on behalf of the lead. Maintain and update functional onboarding decks based on guidance from Strategy and Operational Excellence lead ensuring new hires receive accurate, current information. Assist in the collation of the Medical Excellence monthly newsletter, coordinating inputs, tracking content, and supporting circulation timelines. Contracting and Vendor Support: As a delegate to senior members of Medical Excellence team, submit contract requests (SOWs, MSAs, NDAs etc.) and follow up on requests from legal, procurement and Contracting Ops team. Liaise in a timely manner with vendor/agency inquiries and payments in partnership with finance and procurement. Support Medical Excellence senior leaders with budget tracking needs Cross-Functional Collaboration & Operational Excellence Collaborate with Strategy and Operational Excellence, Medical Operations, Medical Excellence, Commercialization, and other stakeholders to support aligned operational processes. Help reinforce consistent operational practices across Medical Affairs by maintaining accurate materials, tracking updates, and supporting execution of agreed-upon processes. Serve as a reliable operational point of coordination, fostering a culture of “Exceptional Together” within Medical Affairs. Required Skills, Experience and Education: Bachelor’s degree required; advanced degree or relevant certification in life sciences, business, operations, communications, or a related field preferred. 5+ years of relevant experience in Medical Affairs, pharmaceutical/biotechnology operations, IS project management, project coordination, administrative operations, or a related function; experience supporting Medical Excellence or Medical Operations preferred. Strong critical thinker and problem solver with proactive mindset to build and manage processes and systems that drive accountability and results. Strong organizational skills and attention to detail, with the ability to maintain accurate information across multiple systems, documents, and stakeholder groups. Experience coordinating meetings, agendas, minutes, action items, distribution lists, rosters, onboarding materials, and/or intranet content in a matrixed environment. Comfort working with collaboration and document-management platforms such as Microsoft Teams, SharePoint or intranet tools, Egnyte, and Microsoft Office applications. Experience with Smartsheet and other project tracking tools Strong written and verbal communication skills, with the ability to follow guidance, synthesize inputs, and circulate clear operational communications. Ability to manage multiple priorities, work independently with appropriate escalation, and maintain a high degree of professionalism and discretion. Service-oriented mindset and demonstrated ability to partner effectively with internal and external stakeholders, including vendors. Preferred Skills: Prior experience working in a fast-paced, matrixed biotech or pharmaceutical environment. Experience working with digital tools and platforms (Smartsheet, SharePoint intranet portals etc.) Familiarity with emerging digital tools for Medical Affairs. #J-18808-Ljbffr Planet Pharma