Medical Support Assistant (OA)
US Department of War
Job Title
Job Description
Duties
Help
- Receiving patients and visitors in person or telephonically
- Records and relays messages and/or redirect calls as necessary
- Answers routine inquiries such as requests for non-technical information on such subjects as hours of operation, how to complete various medical forms, and locations of other medical departments/facilities
- Verifies and ensures patient's eligibility for care
- Refers individuals not eligible for or not requiring medical services to other departments
- Provides clerical support for department staff, including retrieval of charts, radiological and laboratory reports from other areas of the Medical Treatment Facility
- Extracts medical information from patients' records as requested/needed by the medical staff
- Maintain and updates patient records utilizing the medical facility's automated medical records systems
- Utilizes a variety of office automation equipment, word processing software, and mission specific medical software to compile and type a variety of material including progress reports or memos
- Schedules in-service medical appointments and coordinates patient appointments with other medical services to maximize efficiency and effectiveness of providers and augment access to patient care
Vacancy posted 4 days ago
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