Inside Sales Representative

Inside Sales Representative

Are you an enthusiastic and driven individual with a knack for sales and building relationships? We invite you to explore a fulfilling opportunity as an Inside Sales Representative. This role is perfect for someone looking to advance their career in sales and contribute meaningfully to our team's success.

Key Responsibilities:

• Engage proactively with potential clients via phone, email, and social media to present our product offerings.
• Develop and nurture robust relationships with both new and existing clients, ensuring their needs are understood and met.
• Collaborate closely with the sales team to devise strategies aimed at meeting sales targets and broadening our customer reach.
• Deliver outstanding customer service to facilitate a seamless purchasing experience.
• Maintain up-to-date and accurate records of customer interactions and sales transactions in the CRM system.

Qualifications:

• 3 + years of inside sales experience, preferably in industrial distribution (e.g., MRO, electrical, automation, fluid power, or mechanical products).
• Proven experience in generating technical quotes in a B2B environment.
• Thorough knowledge of sales principles, methods, practices and techniques
• Experience in working in a results-oriented, team environment
• Professional demeanor and excellent communication skills
• Ability to read and understand technical drawings and diagrams.
• Math: Ability to add, subtract, multiply, divide, calculate percentages, calculate ratios, interchange fractions & decimal equivalents freely, and perform other simple calculations.
• Reasoning: Ability to apply common sense/empirical information to customer requests, which lead to quoting and customer orders.
• Proficiency with ERP systems and Microsoft Office Suite (outlook, Word, Excel)

Preferred Qualifications:

Experience with Epicor Prophet 21 (P21) strongly preferred.

Experience with Epicor Kinetic or other ERP systems.