Sales Manager/Director

Job TitleSales Manager / DirectorLocationUnited States (Hybrid - New York City office)About FraudNetFraudNet operates a fraud, AML, and digital risk management platform for financial services and digital commerce enterprises worldwide. The cloud-born, patented AI platform helps organizations prevent fraud, money laundering, and other financial crimes in real-time, while automating and augmenting customer onboarding and compliance workflows. FraudNet's platform leverages collective intelligence derived from billions of transactions—totaling nearly a trillion dollars in value risk-assessed—a no-code/low-code architecture, natively integrated data and tools from over 50 leading third-party providers, and an advanced AI + rules-based decision engine. These technologies enable organizations to make smarter, faster, and more profitable decisions.Role OverviewFraudNet is seeking a Sales Manager/Director to run the day-to-day execution of the sales organization, with accountability for team performance, sales discipline, and forecast integrity across the core revenue motion.This role does not carry an individual sales quota. The Sales Manager is accountable for team quota attainment, pipeline health, forecast accuracy, and execution consistency, with primary focus on deals below $500k ARR.The VP of Sales and Partnerships retains ownership of all strategic and enterprise opportunities $500k+ ARR, partnerships, and expansion programs. The Sales Manager/Director supports these efforts through deal strategy, inspection, and execution rigor, without displacing executive ownership.This role reports directly to the VP of Sales and Partnerships and represents the first formal layer of sales leadership.Role SummaryThe Sales Manager/Director is responsible for building a predictable, disciplined, and scalable sales operating model. This role owns sales cadence, training, CRM rigor, and deal execution quality, ensuring Account Executives operate with clarity, consistency, and accountability.Success is measured by team outcomes rather than individual deal ownership. The Sales Manager/Director ensures optimal team performance, improves forecast reliability, and enables the VP of Sales and Partnerships to remain focused on strategic growth initiatives.Key ResponsibilitiesSales Execution & Team LeadershipLead and support Account Executives responsible for day-to-day deal execution.Drive consistent execution across discovery, qualification, deal progression, and close.Serve as the primary point of escalation for deal strategy, pricing, and contracting on sub-$500k opportunities.Support strategic and enterprise deals through deal reviews, preparation, and execution support.Ensure deals close with strong customer fit and clean handoff to Client Success.Pipeline & Forecast ManagementOwn pipeline health and forecast accuracy across the sales team.Run weekly pipeline reviews, deal inspections, and forecast calls.Identify execution risk, stalled opportunities, and coverage gaps early.Partner with the VP of Sales and Partnerships on consolidated forecasting and revenue planning.Contribute to executive and board-level reporting with high-integrity data.Sales Operations, Process & EnablementInstall and reinforce a repeatable sales process aligned to FraudNet's buyers and products.Own CRM hygiene, stage discipline, and close-date integrity.Lead onboarding and ongoing training for Account Executives.Standardize discovery quality, use-case framing, and value articulation.Build enablement content and coaching motions in partnership with product marketing and leadership.Cross-Functional & Partner CollaborationCoordinate closely with Partnerships on partner-sourced and partner-assisted opportunities.Work with Client Success to ensure smooth transitions from close to onboarding.Support the identification of expansion and upsell opportunities in collaboration with leadership.Provide structured feedback to Product and Leadership based on deal-level insights.What Success Looks Like (First 12 Months)Predictable attainment of team revenue targets.High forecast accuracy with minimal end-of-quarter surprises.Improved win rates and reduced cycle times on sub-$500k deals.Clear, consistent sales execution standards across the team.Reduced day-to-day execution burden on the VP of Sales and Partnerships.Account Executives operating with confidence, discipline, and repeatability.Required Qualifications7–10+ years of B2B software sales experience.3–5+ years in sales leadership roles managing quota-carrying sellers.Experience selling into financial services, payments, fintech, or regulated industries.Strong command of pipeline management, forecasting, and CRM discipline.Experience operating in growth-stage SaaS environments.Preferred QualificationsExperience scaling sales teams from $10M to $50M+ in Annual Revenue.Familiarity with fraud, risk, compliance, or payments platforms.Experience supporting partner-assisted sales motions.Experience working with distributed sales teams.Leadership ProfileExecution-focused and operationally rigorous.Comfortable owning outcomes without carrying a personal quota.Calm, structured, and decisive.Trusted by Account Executives as a credible deal and process leader.Able to introduce rigor without unnecessary bureaucracy.Strong written and verbal communicator with executive presence.Why Join FraudNetFoundational leadership role with real operational ownership.Opportunity to professionalize and scale the sales engine.High visibility with executive leadership and the board.Clear path to expanded leadership responsibility as the company grows.90-Day Success MetricsFirst 30 Days | Visibility & AlignmentComplete onboarding across FraudNet products, buyers, and sales motions.Establish trust and operating rhythm with Account Executives and cross-functional partners.Assess pipeline health, CRM hygiene, and forecast accuracy.Implement or reinforce a consistent weekly sales cadence.Deliver an execution assessment to the VP of Sales and Partnerships outlining risks and priorities.Success signal: Leadership has clear visibility into sales execution quality and forecast confidence.First 60 Days | Execution DisciplineFully own weekly pipeline and forecast reviews.Improve CRM hygiene, stage discipline, and close-date accuracy.Standardize discovery and qualification expectations.Actively unblock stalled or high-risk deals.Improve coordination on partner-assisted opportunities.Success signal: Fewer surprises and improved execution consistency.First 90 Days | Predictability & Scale ReadinessDeliver a reliable forecast aligned closely to actual results.Show measurable improvement in at least two of the following: Win rateSales cycle timeDeal slippage reductionPipeline qualityEstablish a repeatable sales operating model that supports additional hiring.Reduce execution dependency on the VP of Sales and Partnerships.Present a forward-looking execution plan for the next two quarters.Success signal: Sales execution runs predictably with minimal executive interventionWork Authorization RequirementWe are unable to sponsor employment-based visas at this time (including but not limited to H-1B,