Surgical Scheduler (Urgent Hire)

Job Description

Surgical Scheduler (Urgent Hire)

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Location: On-Site

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Salary: Competitive Salary & Benefits

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Start Date: Immediate

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We are seeking a highly organized, results-driven Surgical Scheduler to join our growing Keloid Specialist Surgery Practice . This role is critical to maximizing surgical revenue, coordinating patient care, and ensuring seamless scheduling across multiple locations. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and can effectively communicate with patients, physicians, insurance carriers, and staff.

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Candidates with a strong background in Revenue Cycle Management (RCM), healthcare finance, insurance verification, authorizations, and patient financial communications are strongly preferred.

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Key Responsibilities

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• Maximize and manage surgical schedules across multiple offices and providers.
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• Coordinate all office procedures, surgeries, and pre-operative appointments.
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• Work closely with patients, physicians, anesthesia providers, and clinical staff to optimize surgical bookings.
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• Obtain insurance benefits, authorizations, and pre-authorizations with support from the billing team.
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• Review and track medical clearances and required documentation prior to surgery.
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• Schedule, reschedule, and manage patient appointments while maintaining high customer service standards.
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• Monitor surgical scheduling metrics and identify opportunities to improve efficiency, patient access, and revenue.
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• Maintain accurate records in EMR systems, including scanning and filing authorizations and supporting documentation.
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• Collaborate with billing, finance, and revenue cycle teams to ensure accurate patient demographics, insurance information, authorizations, and reimbursement workflows.
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• Communicate patient financial responsibilities, surgical deposits, insurance coverage, and payment expectations in a professional and compassionate manner.
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• Assist in identifying revenue opportunities and reducing scheduling gaps, cancellations, and authorization delays.
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• Communicate project updates and scheduling performance to leadership and stakeholders.
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• Assist with operational projects and support team members to ensure successful execution of departmental goals.
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Qualifications

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• 3+ years of surgical scheduling experience, preferably within Plastic Surgery, Cosmetic Surgery, Dermatology, or another surgical specialty.
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• Experience in Revenue Cycle Management (RCM), healthcare finance, medical billing, insurance verification, and prior authorizations strongly preferred.
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• Bachelor's Degree or equivalent professional experience preferred.
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• Strong project management, organizational, and problem-solving skills.
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• Ability to work effectively under pressure and manage multiple priorities simultaneously.
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• Exceptional verbal, written, and interpersonal communication skills.
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• Ability to communicate effectively with patients regarding scheduling, insurance benefits, financial obligations, and surgical preparation requirements.
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• Strong attention to detail and commitment to accuracy.
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• Experience with insurance verification, authorizations, medical clearances, and payer requirements.
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Preferred Qualifications

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• Experience with Electronic Medical Records (EMR).
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• Experience with Microsoft Office Suite.
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• Experience with eClinicalWorks (eCW) is a strong plus.
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• Experience working with physician practices, ambulatory surgery centers, or specialty surgical clinics.
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• Bilingual candidates are strongly encouraged to apply.
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• Knowledge of healthcare operations, patient financial counseling, and revenue cycle workflows is highly desirable.
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We are hiring urgently and plan to begin interviewing immediately this week and next week. Qualified candidates should apply as soon as possible.