Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service Representative

Tulsa, OK

Animal Medical & Surgical Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $13 - $16 er hour, for each hour worked
• This is a full-time position, with a 3/10 or 4/10 schedule and availability needed Monday-Saturday. Saturdays are Required.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
• Ability to manage a multi-phone line system while assisting in-person clients
• Experience working with veterinary practice management software, especially Cornerstone, preferred
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Strong organizational and time management skills
• Experience scheduling appointments and coordinating calendars preferred
• Ability to accurately process payments and maintain financial records
• Positive attitude and willingness to collaborate with a team
• Ability to remain calm, professional and solution-oriented during busy periods

Why choose Animal Medical & Surgical Hospital?

Animal Medical & Surgical Hospital is proud to serve Tulsa and the surrounding communities with a dedicated team of two experienced veterinarians committed to providing exceptional patient care. Since 1983, we have built a reputation for delivering the highest level of veterinary medicine while fostering a welcoming, compassionate environment for pets and their families. We believe in treating every patient as if they were our own, providing the same loving attention and personalized care. Our highly trained doctors and support staff work collaboratively to deliver comprehensive medical, surgical, dental, and preventive care, ensuring every pet receives outstanding care throughout every stage of life.