Program Director - Clinical Services

Join a Growing Program Where Your Leadership Matters Are you an administrative leader who thrives on building efficient systems, supporting team members, and making a direct impact on families? Join our growing autism and outpatient programs in Southeast Michigan! We prioritize an employee-focused environment where team members feel valued and supported. We are seeking a Program Director to serve as our operational anchor. You will oversee daily administrative functions, scheduling, and staff supervision—allowing our clinical team to focus entirely on high-quality client care. Key Responsibilities Administrative Oversight: Manage daily clinical operations, streamline workflows, and provide cross-functional support for both the autism and outpatient programs as needed. Staff Leadership & Supervision: Supervise support staff, track productivity/attendance, and manage recruitment, onboarding, and administrative workforce planning. Scheduling & Authorization Management: Oversee client/staff schedules to maximize coverage, track insurance authorizations, and resolve scheduling conflicts. Billing & Revenue Cycle: Working with the operations manager, monitor claims accuracy, manage authorization workflows, and partner with billing staff and payers to resolve issues. Family Engagement: Guide families through intake/onboarding and serve as the main point of contact for administrative, billing, and scheduling inquiries. Qualifications & Requirements Education: Bachelor’s degree in Healthcare Administration, Business, Psychology, or a related field required (Master’s preferred). Experience: 3+ years of administrative management experience in healthcare, behavioral health, or autism services. Technical Proficiency: Experience with EMR and practice management software. Core Skills: Strong background in staff supervision, revenue cycle/authorizations, scheduling optimization, operational efficiency, and empathetic family communication. What We Offer Meaningful leadership role in an expanding, employee-centered program. A supportive, collaborative culture free from rigid corporate bureaucracy. Medical and prescription coverage. 2 weeks PTO after 3 months of employment. All major holidays including Christmas Eve paid. 401 K with up to a 4% match after 6 months of employment. #J-18808-Ljbffr Apex Therapy Services