Outreach Specialist

Outreach Specialist

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

Job Responsibilities:

The Outreach Specialist is a non-exempt position responsible for supporting the growth and visibility of the Care About Me (CAM) program by recruiting qualified clinicians, developing referral partnerships, and increasing community awareness of available services. This position serves as a key liaison among clinicians, community organizations, referral sources, and internal teams.

• Explain the resource line's purpose, participation requirements, referral process, and benefits to prospective clinicians and community partners.
• Identify and recruit qualified clinicians, therapists, counselors, and other behavioral health providers to participate in the Clinical Services Resource Line.
• Develop partnerships with hospitals, schools, nonprofit organizations, faith-based groups, government agencies, and other community stakeholders.
• Promote awareness of the resource line through presentations, health fairs, community events, networking meetings, newsletters, social media, and distribution of outreach materials.
• Build and maintain relationships with professional associations, universities, licensing organizations, healthcare providers, and other clinician referral sources.
• Monitor community needs and provider-network gaps, including clinical specialties, service areas, languages, populations served, insurance participation, and appointment availability.
• Respond to general inquiries from clinicians, referral partners, and community members and provide accurate information about available services and access procedures.
• Prepare outreach and recruitment reports, gather stakeholder feedback, track performance measures, and recommend strategies to improve provider participation and community access to care.
• Perform all other duties as assigned.

Compensation and Benefits:

• $51,500 salary
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

Qualifications:

• Bachelor's Degree from an accredited university.
• Minimum of two (2) years of working in the human services field.
• Working knowledge of clinical and community-based behavioral health services, provider specialties, referral pathways, and common barriers to care.
• Ability to identify, engage, and cultivate relationships with licensed clinicians and other qualified behavioral health providers.
• Skill in developing partnerships and promoting services to healthcare organizations, schools, nonprofits, faith-based groups, government agencies, and community members.
• Strong verbal, written, presentation, and interpersonal skills, with the ability to explain services and participation requirements clearly to varied audiences.
• Ability to manage multiple recruitment leads, outreach activities, events, onboarding tasks, deadlines, and competing priorities.
• Ability to communicate respectfully and effectively with diverse populations and adapt outreach strategies and materials to community needs.
• Ability to identify provider-network gaps, address outreach barriers, work independently, and recommend practical strategies to improve access to care.
• Regularly sits, stands, walks, speaks, listens, and uses a computer, telephone, and other standard office equipment.
• Must be able to move throughout office and community settings and occasionally transport or set up outreach materials weighing up to 20 pounds.
• Regular local travel may be required to attend community events, visit partner organizations, and conduct clinician outreach. Reliable transportation and the ability to meet applicable organizational travel requirements are required.
• Must be able to maintain a flexible schedule, including occasional early morning, evening, or weekend activities based on community events and program needs.
• Must have a valid driver's license and maintain auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers' compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization's background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.