General Manager - Family Dining Restaurant

Job Description

Job Description

We are seeking an experienced General Manager to lead a high-volume family-style, full-service casual dining restaurant in Menomonee Falls, WI. The ideal candidate is a hands-on leader with a proven track record of delivering exceptional guest service, building high-performing teams, and driving operational and financial success in a fast-paced dining environment.

We are looking for a stable, long-term leader with demonstrated success in family dining concepts similar to IHOP or other full-service casual restaurant brands.

Responsibilities

• Oversee all daily restaurant operations to ensure exceptional guest experiences.
• Recruit, hire, train, coach, and develop restaurant management and hourly teams.
• Maintain full P&L responsibility, including labor, food cost, inventory, and controllable expenses.
• Drive sales growth, profitability, and operational excellence.
• Ensure consistent execution of food quality, service, cleanliness, and brand standards.
• Manage scheduling, staffing, inventory, purchasing, and vendor relationships.
• Maintain compliance with food safety, sanitation, and company policies.
• Resolve guest concerns promptly and professionally.
• Build a positive, accountable, and high-performance team culture.

Qualifications

• 3–5+ years of General Manager experience in family-style or full-service casual dining restaurants.
• Experience with concepts similar to IHOP, Denny's, Black Bear Diner, Perkins, Village Inn, or comparable family dining brands preferred.
• Strong P&L management, budgeting, labor, food cost, and inventory control experience.
• Proven leadership, coaching, and team development skills.
• Demonstrated success leading high-volume restaurant operations.
• Excellent communication, organizational, and problem-solving skills.
• Stable work history with long-term tenure; job hoppers will not be considered.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Preferred Background

• Family-Style Dining
• Full-Service Casual Dining
• Breakfast & Brunch Concepts
• High-Volume Restaurant Operations
• Multi-Shift Restaurant Management

Benefits

• Competitive salary
• Performance bonus opportunities
• Medical, Dental & Vision Insurance
• Paid Time Off
• 401(k) (where applicable)
• Career advancement opportunities
• Supportive leadership and growth-focused culture

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Company Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.