claims Supervisor

Job Overview The Workers’ Compensation Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity, and customer service criteria are met while adhering to company policies and procedures. This is a remote role. It is a part‑time, temporary position that requires regular and consistent attendance and supports the goals of the claims. Responsibilities Supervises WC claims staff in their day‑to‑day operations. Assists Claims Manager with recruitment, interviewing, and onboarding of new regulatory reporting requirements. Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account and employees concerning claim‑specific, procedural, or special requests. Participates in customer claim reviews and presentations. Travels overnight and attends meetings if required. Acts as a claims practice expert. Demonstrates strong customer service skills across various channels, including telephone, email, and written communication. Has computer proficiency and technical aptitude to utilize Microsoft Office including Excel spreadsheets. Possesses knowledge of the entire claims administration, case management, and cost processes. Qualifications Minimum of 5 years of claims handling experience. Bachelor’s degree or a combination of education and related experience. Current license or certification in Workers’ Compensation claims, State Certification or license as an experienced claims adjuster. Compensation Pay Range: $35.26 – $54.44 per hour Benefits A comprehensive benefits package is available for full‑time regular employees and includes Medical (HDHP) with Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre‑paid Legal Insurance, Parking and Transit FSA accounts, 401(k), ROTH 401(k), and paid time off. Employment Type Remote; part‑time, temporary position. Location LI‑Remote #J-18808-Ljbffr