Commercial Property Claims Supervisor | Remote

Our client, a leading A-rated Insurance Carrier, is seeking to add an Inside Property Claims Supervisor to their team. This individual will be responsible for overseeing the handling of moderate to complex Commercial & Residential Property claims, providing technical guidance, quality control, and performance oversight to desk and field property adjusters. This is a fully remote position, with occasional travel as needed for audits, training, or collaboration with claims leadership. Qualified candidates will reside in the state of Ohio. Key Responsibilities Provide oversight and technical direction on Commercial and Residential Property claims to ensure proper investigation, coverage analysis, reserving, and settlement practices. Review high-severity and large-loss files for accuracy, compliance, and adherence to company guidelines and regulatory requirements. Serve as an escalation point for coverage issues, dispute resolution, and complex settlement negotiations. Mentor, coach, and support Field and Desk Adjusters through file reviews, training, and ongoing performance feedback. Monitor claim trends, severity drivers, and operational metrics; recommend process improvements and best practices. Collaborate with management, legal, underwriting, and reinsurance teams on complex claims and emerging exposures. Ensure timely file documentation, diary compliance, and consistent communication with internal stakeholders. Support CAT events and large-loss activity as needed, including strategic oversight of workload and resources. Uphold high standards of customer service, professionalism, and claims integrity. Requirements 7 - 10+ years of Commercial and/or Residential Property claims experience, including large loss and complex property claims exposures Prior supervisory, oversight, or senior technical role experience required (Supervisor, Manager, Team Lead, or Large Loss Consultant) Strong background in Commercial Property coverage interpretation and large-loss settlement strategy Prior experience working directly for an Insurance Carrier required Proficient in Xactimate and claims management systems Excellent leadership, communication, analytical, and decision-making skills Bachelor’s degree preferred but not required Salary/Benefits $120,000 - $145,000 base salary (depending on experience) plus 10–20% annual bonus Ability to work fully remote Comprehensive Medical, Dental, Vision, and Life plans Lucrative employer-matching 401(k) plan Generous PTO policy Excellent opportunities for long-term professional growth and leadership advancement #J-18808-Ljbffr King's Insurance Staffing