Customer Service Representative

Customer Service Representative (Temp to Hire conversion)

Delta Electronics Americas Fremont, California, United States (On-site)

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.

About the role:

Customer Service Representative

Key responsibilities :

Responsible processing purchase orders in SAP in a timely manner, following up the task closely and ensure close the loop (shipping samples,

replacement units, parts, and samples. New account set up, shipment completion). Assist with RMAs, tracking and managing orders

when needed. Using company tool (portal.) to make sure the paperwork has been filled out correctly to follow process.

Perform an array of sales operation tasks (process orders, create credit memo, ship samples and parts, new account set up).

Minium Qualifications :

Microsoft office tool

Data Analysis experiences

Familiar with EDI, SAP

Minimum college graduate

Previous sales support experience is preferred