Dental Receptionist

Job Description

Job Description

The Dental Receptionist plays an essential role in a small dental office team, providing front-desk support to ensure smooth daily operations. This role involves managing appointments, greeting and checking in patients, handling phone communications, and maintaining accurate patient records using Dentrix software. The receptionist serves general dental patients, delivering friendly and efficient customer service in a professional environment.

Responsibilities

• Schedule and confirm patient appointments
• Manage patient check-in and check-out processes
• Answer multi-line phone system and handle inquiries
• Maintain accurate and organized patient records
• Provide courteous customer service to patients
• Enter data accurately into dental office software
• Send appointment reminders to patients

Preferred Qualifications

• 1+ years of experience in dental administration
• Proficiency with dental office software, especially Dentrix
• Strong customer service skills
• Familiarity with medical/dental terminology
• Accurate data entry capabilities
• Experience using multi-line phone systems
• Excellent organizational and communication skills
• Close attention to detail